Todd
16 de janeiro de 2024
First off, the floors needed a deep clean or at least a swiffer mop. They were so grimy we couldn’t walk barefoot in the room. Second, every time we can back to the room it was unlocked. Door closed but unlocked. I am certain I locked it every time we left (we have the same lock at home) but housekeeping didn’t seem to understand how to work the lock or something because the darn room was always, always unlocked!! Housekeeping also did a half ass job every day. No linen changes except for towels. Nobody was ever available in the office to address my concerns.
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