La Closerie – SPA & Résidence Hôtel

Bonito lugar, servicio en recepción flojo

Lovely location at the heart of Deauville. Can easily find some free parking spaces around the hotel. Rooms are fine although the decoration could be a touch cuter given the standart of the establishments. Very good sleep & matresses - Nice bathrooms. Equipment was convenient (sadly a few cups were dirty and poorly washed). Very convenient swimming pool for kids and family. Nice place overal.

We had an apartment which is well equipped and the kitchen means we did not have to eat out all the time. The location is perfect for the racecourse and having private parking is a great help. The pool area would benefit from having lockers as we twice had our bathrobes taken by mistake as they are all identical. Our only issue was there not being a kettle in the room, which was confirmed by two people on reception, and by a member of housekeeping. The staff directed my wife to Carrefour to buy a kettle, which my wife understood would be refunded. The cost was 22 Euros, barely more than 1% of what we spent for our stay. The duty manager then said the cost would not be refunded, and he contradicted his own staff with various reasons why, including saying the Clserie was not a hotel, so we could not expect a kettle in the room, despite a large sign outside the property with the word 'hotel' ! It was a minor issue, which did not affect our enjoyment, but it was handled very poorly, as the duty manager then rang back to say the cost would be refunded if we provided an official receipt, but we had already provided the only receipt that Carrefour could provide.......... A silly situation for the sake of 22 Euros with guests who have stayed at the hotel for the last 3 years!

As a regular visitor to La Closerie we were impressed with the refurbished reception area. The room was small but adequate with a nice balcony. The bathroom was quite old fashioned with a very small shower. For the room price we would have expected better quality. Despite the weather not being warm the room was uncomfortably hot and although there was a fan this didn't constitute a good night's sleep. In addition the wifi didn't work for the duration of our stay which was especially frustrating since I had work to do. Overall we were disappointed with our stay on this occasion since we have always chosen La Closerie on our regular visits to Deauville. We will sadly be considering other accommodation options next time. On a positive note the staff were friendly and offered good service.

Was fantastic stay, really helpful and friendly staff. Hope to return soon with the family. Excellent location especially for parking. Booked family apartment with balcony.

A lovely little hotel with a great little spa. The apartment room was perfect for me, my partner and our 17 year old kids! Staff were very helpful; really enjoyed our stay!