Usuário convidado
14 de julho de 2021
We had booked a weekend stay including breakfast and dinner, but forgot to inquire about providing a vegan alternative for one in our group. Our mistake - so we asked upon checking in whether a vegan alternative could be provided. Instead of being helpful (or telling us about the vegan restaurant which was less than 5 minutes away on foot), the receptionist was incredibly condescending, telling us that it was our fault and asking whether vegans 'at least eat fish'. We said that we'd take care of our dining ourselves and that was that. Or so we thought. We chose to seek restaurants for eating together instead, but wanted to have breakfast together at the hotel. Upon trying to have breakfast, said Vegan was immediately sent back to the room for allegedly dressing inappropriately (long pants and tanktop), and only allowed back wearing a T-Shirt by that same receptionist. Said woman then asked, when checking out, whether it all was to our liking and was told that no, we'd never received such a rude welcome. This prompted her to shout, at deafening volume (the other guests at breakfast could surely attest to this) that it's not 1945 anymore and that she won't let some Germans boss her around. Room was alright and clean, the location is nice, but all that isn't worth dealing with an individual which clearly doesn't belong in the service industry.
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