Frank
26 de dezembro de 2023
Upon my early arrival, the clerk upgraded the room. The room was frigid cold, 60 and ac on, the room had not been used for a period of time, grime built up in the toilet rim, dust everywhere, causing me to have a allergy reaction. I went to the counter, spoke to Rob in the early evening. He said nothing could be done until the next day. He said I could move to another room if I wanted, but I was already unpacked. I went to the counter in the morning and explained the room condition, Lisa contacted housekeeping for a deep clean. The staff with the one exception was wonderful. I’ve been coming to this property for years, Lisa the desk clerk was wonderful.
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