Astoria Hotel West

We had to switch rooms twice due to it being uncleaned me and kids was bitten by bed bugs and we are allergic to them

This was the worst hotel I have ever stayed at. The first room had nasty stains on carpet, ceiling, and bed. It was filthy. There was only 1 pillow on one of the beds and there were no towels. The toilet seat was loose and there was pieces of something broken in the tub drain. There was even a drink left in the fridge and there was no microwave. We complained and they gave us a second room. It was slightly better, but not much. We went to WalMart and got deodorizers and air fresheners. The TV didn't work in the second room, but they did fix that. We had already paid so we were going to stay in this room, but around midnight we saw cockroaches in the bathtub and then shortly after, saw them in the sink and climbing up one of the beds. Some of the lights didn't work. No one should stay in a place like this. The sign outside says they have a pool, which was nasty & empty. They also advertise a complementary breakfast, but said they aren't doing that. I couldn't stomach food from them anyhow, but just goes to show they have no scruples. There was loud noises, music, and people shouting from other rooms. The stairway to get to the second floor was disgusting with trash, rotten food, and garbage everywhere. I am adding pictures from this hotel. Please do yourself a favor and stay away.

Im pretty sure the very nice owner had recently bought the hotel, he is doing a good job trying to clean it up & make it safer, i wish him luck

The people at the desk spoke very, very little English. When checking in, he wanted to create a new reservation because he said I didn't have one. I saw his check in sheet and had to point to my name/reservation, then point to myself. Upon checkout, the guy there (someone different, still very minimal English) didn't want to give me a receipt. The room itself was fair, the TV would cut out every 10 minutes stating no signal. One lamp had a short in it, wouldn't turn on or off properly. In the bathroom, the toilet seat was broken, the exhaust fan had no cover on it. There was one towel/wash cloth per person. The bathroom and room wall lights were outside light fixtures. Do not recommend, will not go back.

The hotel was not as described. The out door pool is nonexistent, its filled to the Top with dirt, there's no continental breakfast, the wifi only works in the front office, the Jakuzi tab doesn't work, the TV, half the channels don't work. Light sockets don't work, the refrigerator/freezer combo, the freezer was so frozen over you couldn't put anything in it. Very loud out side durring the night, made it hard to sleep, no inroom phone to call the front desk, plus all kinds of bugs in the room... i would Not recommend this hotel to anyone. The only good thing, was the few staff members were nice. It looks to be a family run hotel.

Poor internet, unreliable, weak, no connection. Expensive for what you got. Promised breakfast in ad; no breakfast provided. Poor follow-up by staff. Key card not working. Lousy place, lousy, lousy, lousy.

There is absolutely no way this place had any rooms like what were shown. This place is full of drug users and I absolutely did not feel safe walking to and from my room. The room felt dirty as well. If I hadn’t already paid for the room in advance because I was checking in so late, I would not have stayed and requested my refund within the first ten minutes (which is what is posted at the front desk).

The carpet had stained all over it, the toilet seat was extremely loose, the area outside the room had bear bottle caps, cigarette buts everywhere. Front door was hard to close.

Not the greatest but not horrible. You can tell they are making improvements. Didnt see any bugs so that was nice.