Gihan Anushka G
8 de novembro de 2024
We recently celebrated our anniversary at Occidental Paradise, and overall, it was a pleasant stay. The staff went above and beyond to make us feel special—they were extremely friendly, polite, and even decorated our bed with a beautiful setup. They also surprised us with a cake and fresh fruits, which added a lovely touch to our celebration. The room was spacious, providing plenty of room to relax. While we appreciated the efforts, we felt that there were a few areas where expectations could be enhanced. The food was decent but could benefit from more variety and flavor. Additionally, we had a few interruptions in sleep due to some mosquitoes, and a bit more attention to detail in cleanliness would go a long way in making the hotel more impressive. There were minor issues with the booking process initially, but the team resolved these smoothly, and everything worked out well in the end. We’re grateful for the efforts of the staff and enjoyed our stay overall, though there are a few areas for improvement to make the experience even more memorable.
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