Verified traveler
1 de março de 2024
My husband, daughter and I stayed here on our way to and from Galveston. On the first night after checking in and only seeing 4 pillows on a king-sized bed I went to the front desk to ask for 2 more pillows. I was needing an extra pillow for my hurt knee and a pillow for my 3 year old daughter. The guy working the front desk said that I could not get anymore pillows because there were enough pillows in our room due to also having a couch. The couch in the room only had two flat square rough pillows on it. He did offer to give me an extra blanket to which I said yes to but never received the extra blanket. The breakfast was lacking as well. They did have your usual eggs, potatoes, bacon, waffles, cold cereal, bread for toast and a few pastry itmes but no yogurt or options for hot cereal. The covering on the chairs in the dining area are falling apart. Especially the chairs with the fake leather. On the second stay the room that we had was a king bed with a small living area. I noticed several stains on the couch that looked like people had spelled stuff on it but had never been cleaned. I also noticed stains on the four chairs at the table.The bed again only had four pillows that were very hard and not comfortable at all. The mattress on the bed was also hard and uncomfortable. My husband and I both did not sleep well. The heater/airconditioner ran all night. A leak formed in the bathroom behind the wall by the electeical plug and water puddled on the floor by the toilet.
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