Embassy Suites by Hilton Dallas Near the Galleria

典型的美國酒店，沒有太特別的地方，人員很友善。

My husband and I had a great stay there everything was beautiful and clean. It was conveniently located by great restaurants and shopping. They breakfast was great every morning as well

The hotel was great, but after paying for the hotel, I had to pay to park on the hotel parking lot! Penny pinching! NOT GOOD!

It was dirty in parts of the room and our air conditioner didn’t work well. A maintenance man came to fix it and it didn’t work.

I have stayed in Hilton hotels for many years and this goes down as the worst stay I’ve ever had. The toilet would not flush and maintenance came to fix it while we were out. When we came back, it over flowed after it was supposedly fixed so we had to move our 3 kids to another room at 9:45 at night. Then we didn’t have hot water Friday night or Saturday morning. Also, the door to the room wouldn’t properly close.

Upon entering, we were blasted with extreme hot air. The lobby was so hot, the front desk attendant was complaining about it as well. Our room a/c wasn't working either. We turned it down to 60 to cool off but after 3 hours, it never did. The maintenance man Edin came up and he just turned it off/on and said it should work. Waited an hour and it wasn't cooling so he came back up. He opened the panel and didn't do anything and just said if it doesn't cool off, they may be able to give us another room in the morning. The air blowing was 75.1 degrees. It never cooled off and when asked, no one said anything about changing our room for the 3 night stay. The hotel had trash cans that were overflowing all day, trash by elevators just sat down, lobby, etc. The tables were dirty upon check-in so had to clean them ourselves. We paid extra for the allergy friendly room and the air purifier Is very loud. Didn't really feel much difference.

I ordered the margherita pizza to take to my room. What I got was cheese and crust. The $18 hamburger was not much better.

Room heaters malfunctioning. We had to change rooms, and then we also had to get the HVAC technician to come to the room 2x. Overall, it was an old room with old technology. Overall, it was an old room, old furniture, with old technology. It was not a comfortable stay.

Worst condition of any Embassy Suites we’ve ever stayed at. Very old facility in dyer need of updating