Sightsee25969160926
19 de janeiro de 2024
The hotel is lovely and the rooms are really quite something. I had a room on the 15th floor, and the view was spectacular from a very large window. Thoughtful design ideas all around, comfortable bed, huge bathroom, a HUGE TV with Chromecast built in and just all around a nice place to spend the night! I was there for a group meeting, and the meeting facilities we used were nice. Breakfast and lunch were just okay, but I'm guessing the organizers were also trying to keep expenditures down a bit. I had to kill about an hour after my meeting before my ride came by, so I hung out in the bar, which was small but richly appointed with top notch service. So why only 4 stars? Well, one major and one minor issue. Minor issue: the bathrooms come with towel warmers. There is no indication anywhere that I could find on how to turn them on. I called the front desk. The lady who answered didn't know either, but promised that maintenance would call me ASAP. I never heard back. Major issue: the hot water. It took, and this is not an exaggeration, 4 minutes for the water to get hot. I experienced that on arrival at the sink (I was just about ready to call and ask for a new room!), and then the next morning both the sink and shower. And then the shower became piping hot and even a tiny adjustment brought the temp right back down to tepid. I never arrived on a reasonable temp. For a room with a beautiful, gigantic shower and separate free-standing deep tub...they clearly want you invite you to take advantage . But having decent and speedy hot water is a key component that was fumbled. Others in my group (some on the 17th floor) all complained of the same issue. So that is a real problem, and dampened (pun intended) my enjoyment of this lovely but very pricey hotel.
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