Usuário anônimo
22 de fevereiro de 2024
Cleanliness
-The hotel is super clean. Bedroom is clean, walkway is clean, toilet is clean. Overall i am satisfied with the cleanliness
Location
-It is located in a small alley. The advantage is, it is not noisy and not busy. There is no bar or pub with loud music nearby. There is a spa and coffee shop next to the hotel. There is a 24 hour mart near to the hotel (Full Mart). The disdvantage is, need to take grabcar to go to all of the tourist places, walking is only possible if you are going to the beach. Other places, you need to take grabcar or rent a bike.
Service
-The service is good. All staffs are polite and pleasant. They greet you with smile. However, i could not rate a perfect 5 stars for the service because most of the staffs were unable to speak english. even with basic english they could not understand. You need to constantly open a translator in your phone in order to communicate with them
-For breakfast, I would like to thank a staff name Mr. Sy (The chef in charge for the hotel’s breakfast). We are a muslim family, on our first day going for the breakfast, Mr Sy help to show us which food that is vegetarian friendly. Mr Sy is good in english too.
Amenities
The amenities is great. Even though this is introduce as a 3 star hotel, it is almost feel like a 4 star hotel. A lot of important amenities are available in the room. There are kettle, tea, coffee, mineral water, small fridge, small balcony, slippers, shaver, cotton bud, comb and include all of other basic amenities like shower gel, shampoo etc. im not sure about the iron, there is no iron in the room. and we never request for iron so i couldnt comment on that. Regarding the shower, the water pressure is a bit on the lower side.
Soundproof
-Still can hear baby crying next to our room. But we dont bother much about the soundproof honestly. As long as our sleep never been disrupted so i dont have anything to complain
Would I come again to this hotel?
-Yes if the price does not increase. I got this room for MYR124 per night which is cheap and affordable.
-If the price increase, I will probably find other hotels that are nearer to the city (dragon bridge, han river, han market etc)
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