Jessica
5 de maio de 2024
I typically read reviews prior to booking - this made me feel like friends / family made a bunch of 5 star reviews.
I will absolutely agree with other reviews that the lady in the office is super friendly and helpful.
We walked into our room, made it to the bathroom counter where a roach was crawling around the counter. Just to be sure I wasn’t over reacting, I used Google Lens to search a picture of the bug which confirmed it was a German cockroach.
The lady in the office was understanding of our leaving and approved a full refund.
If the room was as great as her customer service, that would have been a fabulous place to stay.
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