Laguna Park 1 Apartamentos

This is the worst hotel I’ve ever been too .i wouldnt rate it one star ..don’t get me wrong staff that was there were very nice ..the hotel needs closing down and needs a good refurb..I know people moan of the slightest thing like cracked path or cockroaches..but this hotels on another level all holiday firms should be ashamed letting people book this hotel .the pictures on there web page are false advertising.ive the photos to prove I’m not lying ..book this hotel and you will be disappointed we had to eat out every night the food was disgusting we were all inclusive I will try and attach photos best I can .we have asked for a refund from jet2 for false advertising.pictures tell the truth ..on the beach and jet2 faulse advertising see the pics you know im telling the truth

Do not go here BE WARNED got there about 9 pm checked in was given a small map saying that’s your room there. The lift is around the corner that was it. Got in lift 1 floor came out there was lots of ways to go didn’t have a clue wife went back down to reception was told you’ve already been told where to go,how many times do you need to be told, eventually the security guard came and showed us the way, got to room BAH one huge room with a couch in nothing else no tables or chairs telly on wall NO remote control,we had to pay £10 for the remote, ffs bathroom no toiletries nothing.fridge nothing in , I paid over £2000 for this all inclusive holiday. But all inclusive does not include water you have to buy water, food was disgusting same every day.went to bar for a drink, no beer pump not working.all inclusive finished at 10.30 pm . Bedroom no furniture no bedside cabinets no doors on wardrobe. No nightlife . Paid over £400 for food outside restaurants because the food at hotel was disgusting. Bought pizzas outside took back to the hotel wife went to bar for 2 drinks to take back to room, she came back no drinks they wouldn’t give her 2 because I wasn’t there I went down to bar steaming said all inclusive means we’ve already paid 4 them he came up to me got in my face saying I’m not serving you. Il put his picture on. Plus someone’s room was robbed, he went to reception they just ignored him . AVOID AT ALL COSTS ABSOLUTE RUNDOWN DUMP

Now where do I start. After seeing the reviews we were expecting the worst. To be fair we have mixed feelings about here. We contacted them before hand and asked for a higher floor. They kindly gave us a room in block D on the 3rd floor. Every time we felt negative, we just went out on our good sized balcony and watched the view. We saw some amazing sunsets. Good points 1) Free safe 2) Great sized balcony with fab views 3) Heated mirror in the bathroom that meant my husband didn't need to wait for the steam to disperse to have a shave 4) Decent utensils in the room and a good size 5) Really friendly staff, especially the cleaners - make the effort to say hello in Spanish and it goes a long way 6) Great location Bad points 1) You had to pay 10 euros for the TV remote - you do get it back at the end, but what a pain 2) Rooms only cleaned every two days, and that was just a bed linen and towel change, plus bins emptied. Very little other cleaning done. They didn't clean the shower nor round the sink 3) Hardly any storage space. We were only 2 and I do take extra hangers with me, but we still struggled to store items 4) The left a lot to be desired. Hardly any variety. 1 fish, 1 meat and 1 veggie. The same desserts at both lunch and dinner. Breakfast was the best bit. We mostly ate out. 5) The sunbeds were a nightmare to lie on, they all looked past their best 6) The pool was freezing and looked dirty all the time because of broken tiles Whilst there were a lot of negatives here, we wouldn't completely rule it out. We just know we would only go B&B, eat out and be prepared for what you get. If we didn't have a higher floor with a view, we probably would have felt more negatively.

All look nice and clean un till we went to sleep the Room was infested with bed bugs on our first night after moving room 3 times we just couldn’t relax we were shattered our luggage had to stay on the balcony incase they got in them. food not much of a selection we just ate chips and I’m not a fussy eater had to pay extra for slushes and ice creams even tho we was all inclusive ate out every night.

Me and my partner stayed there during October for our 1st time to Tenerife and found it very enjoyable, did find the water in the pool very cold so couldn’t enjoy the water as much as I normally would, with the food we enjoyed a lot if what was on offer with going all inclusive but did find some things marked up wrong that wasn’t very good for vegetarians aswell as majority of the pie desserts was still frozen and not fully defrosted before they was served Do have one question - what is the local whiskey that you have as I really enjoyed it

Honestly if you are booking a budget family holiday this is the place to book! Good things: The rooms are great and quite spacious I had a pool/sea view Rooms come with the basic necessities (kitchen with a oven, kettle, toaster and fridge) The staff are very friendly and helpful Rooms get cleaned every 2 days (they change bedding and sweep up ect, they don’t always mop. Pools are great they are big and there are 2 of them one for the kids and the other for everyone Plenty of sun-beds Bar is decent if you are booking all inclusive Location is spot on, right in the centre of Costa Adeje and over the road from Aqualand also just a short 10 minute walk to the beach Bad things can be quite expensive if you book half board or self catering. Rooms aren’t deep cleaned and there is a lot of dust Not many shelves to store loose items ect Safe isn’t massive To pretty basic and no hdmi slots Pretty poor entertainment Food gets repetitive and the quality is mid at best Final summary If you are only staying for a week then it is a good little hotel and if you are not planning on staying there for the whole day then it’s fine, however if you are looking for a hotel where you can stay there all day I don’t think this is the one as it can also be quite noisy in the day with the loud music they play at the pool, but with all things said it is a pretty nice hotel and I would defiantly recommend it to anyone planning on staying in the Costa Adeje area