Usuário convidado
31 de outubro de 2023
The staff were very Friendly and accommodating, Wee booked a reservation specifically a place that has a pool/small dipping pool for the kids to swim on when we're not on a tour. However, the pool was drained during our whole stay and we were not able to use the pool at all. The price for accommodation matches the room, we were even given a free upgrade on one of our rooms (for us to stay on the same Villa) We were accommodated when we requested an early check-in for one of our rooms since their flight was a bit early. Another down side was the WI-FI, where there are only certain areas that has access to wi-fi, I highly suggest to improve the wifi service for each room because, the Cellular SERVICE was terribly poor on the area. (even portable or wifi extender will do, just install or reinstall whenever someone is using a room) this is to help the ppl whom do not have the luxury to leave work at home and wanted to book a tour and can freely choose your hotel due to easy access of Wi-Fi, besides we're now on the new era where Wi-Fi is no longer a luxury, but a NECESSITY. The food from their restaurant (which is located in town) is worth the try. Meals are good for 2-3 servings and they even allowed the food to be delivered in the resort (with additional 50 pesos for del. fee) The massage on their resort was relaxing, but not therapeutic. all 4 of us who availed the service fell asleep during the massage. Overall I'd personally Give it a 3.5/5star rating, with the deduction mainly due to the unavailability of the pool during our stay and the inaccessible Wi-Fi. The room is good, bed is good with enough pillow, the rooms are clean, lot's of socket, you can also use the dinning table outside, the aircon seems well maintained (it's super cold), however I think that due to the inavailability of the pool and wifi, the resort is good only for Sleeping in and if you booked the lowest category which is Standard room, there won't be a T.V. therefore, there won't be anything much to do rather than to sleep, there were also no electric heater and blower, but if you ask the friendly and responsive staff they can lend you a water dispenser with both cold and hot drinks. THE STAFF ARE SO FRIENDLY AND ACCOMMODATING if they were not as accommodating as they were, we would've had a terrible experience kudos to the Staff 🫶 they even allowed us to store some packed water in their refrigerator to generate ice for us to use for our tour the next day ❤️.
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