Usuário convidado
24 de outubro de 2024
We stayed here for 5 days. The room was spacious and clean. The facilities were great, but I think what really makes this place special is the staff. The service here is more than 5 stars!
From the front desk to the restaurant staff to housekeeping, everyone was so friendly, caring, and helpful. They constantly expressed that they cared about our experience and worked very hard to ensure that.
We had two dinners at the rooftop bar during happy hour, watching the sunset and enjoying good quality cocktails. We also had one dinner at the newly opened Mexican bar and attended their grill buffet on Wednesday night. We were very happy that we chose to stay in the hotel for these dinners. It was my boyfriend's birthday, and they surprised us at the grill dinner with a lovely birthday song and a slice of cake with a candle. Very sweet, as they noticed my boyfriend’s birthdate when we checked in with our passports and surprised us again in our room with housekeeping.
Every time we needed to go out, the front desk helped us with tricycles and offered fresh towels, which was really helpful. We would love to come back one day.
Traduzir