Usuário convidado
2 de junho de 2024
I had an absolutely horrendous experience with Nyhavn 63 Capsule Hotel in Copenhagen, Denmark. Let me tell you why you should avoid this place like the plague. First off, I made my booking through their website, but I never received a confirmation email. Luckily, I took a screenshot of my payment because that was the only proof I had. Since I didn’t get a confirmation, I tried reaching out to them through their “Contact Us” form on their website. Guess what? No response. I sent several emails, tried calling them multiple times—no answer. I even reached out on Instagram and Facebook, and still, no fuc"""g response. (See attached screenshots for proof.) When I arrived in Copenhagen in the evening, I had no choice but to book another place on my way there. And to top it all off, they refused to refund my money. This hotel is full of sh!# and utterly unprofessional. I wish I had read the terrible reviews of other people before booking. They seem to be running a scam. So, here's a piece of advice for anyone considering this place: they are full of sh!#, and you should book someplace else if you want a peaceful and hassle-free stay. Don't let them ruin your trip like they did mine. Screenshots attached.
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