Comfort Suites

Little dated and bottled water is not complimentary, heads up. The noise from the interstate is also very loud on that side of the property, if you are a light sleeper. The room was clean but the hot breakfast was seriously lacking, an hour before service ended and there was almost no food left.

Very clean the front desk lady WONDERFUL very centralize you everything the convenience was great great quite area

The hotel was under renovation but was very well kept and clean. We were disappointed to hear that the pool heater was out but happy with the size of the room for our family and the customer service.

Room was hot. Desk person came up but said there was really nothing she could do about it. Pool was cold and infested with spiders so couldn’t be used. Sunday morning breakfast person had breakfast closed down before stated ending time.

We were disappointed that we reserved this hotel because it was advertised online that they have a heated indoor pool, yet when we arrived we were told that the pool room was very cold and the water was like ice. We told the clerk that online it said it was heated and she replied that they have been trying to get Choice hotels and third party booking companies to remove the phrasing “heated pool” but have had no luck. We stayed because it was past the refund window, but ended up having to take our kids to a local urban air so they would have something fun to do (since we had hyped them up with swimming). We live in the same town as this hotel but just wanted something fun for the kids to do that felt like a mini-vacation. Pretty bummed with the overall experience.

Not having another hotel to go to an everything do to this one being booked, an what we had planned financially we weren't able to just cancel an go to another one. We travled out of state to here so being tired influenced us to try it anyhow. We were there visiting family and than also to visit my grandparents at the cemetery. We didnt buy xmas this year because we saved for this trip the pool an the nearby movie theatre. Urban Air was plans for our children to make up for xmasThe whole reason we reserved the hotel is so our kids could swim indoor while there for the weekend. But upon our arrival was informed it was cold an no heater. Boys seemed likebthey couldbhandle the cold. Even tried to still swim. But after jumping in they immediately got out. They thought it would be cold but not that cold. They were bored. An that was sad. The lamp shades in the room were busted. The blanket at the top was ripped open so we spun it around. There were holes all in the bottom of the curtain. The alarm deal flashed. The water when you turn on flows brown at first. Breakfast gets crowded an there wasnt enough food put out for all pr it wasnt kept eye on very well when low. Ive never cancled hotels so didnt even know how to. But if i could have i would have. Spent as much money an should have just went to the Best Western in Loanoke or somewhere. In the end i did manage to get some sleep. But over all my family didnt have a pleasant stay. Maybe ill try the hotel again after repairs are

Most of the staff was pleasant and knowledgeable.. construction going on and the pool was out of order. Overall stay was nice

Clean, friendly, comfy. The pool wasn’t working and were not told about it when checking in. Ended up leaving since that was one reason for staying

Light on fire alarm strobed every 5 seconds sending out stream of light …couldn’t sleep! Sofa & chair need to be trashed cushions flat & appeared dirty. Carpet had large burn. Window treatments had holes. Carpet in Hallway in need of repair. Ladies at front desk not at all friendly! Young man who checked Us in very friendly & polite. Bed comfortable. Won’t be staying there on future trips