We initially picked this property for its location during the busy Christmas holiday week, as it was close to our family. After reading all the reviews I was a bit concerned about partying, noise, guests all being in their 20’s, rude staff and bogus room charges. These are my takeaways after staying there. The location was wonderful. Other than a couple of weekend front desk people, the staff could not have been nicer and more accommodating. The restaurant was fabulous. We ate there for breakfast lunch and brunch and the food was delicious. The wait staff was awesome. The property was immaculate everywhere. There was a nice mixture of guests in all age categories. During the week it was very quiet at night but there are plenty of walkable places in the local area to find nightlife. The pool is on the smaller side but no one seemed to be bothered by that. There were plenty of towels but a shortage of lounge chairs. This was quickly remedied by staff by pulling some chairs up from the beach. The pool bar was well stocked and staffed by friendly bartenders. I was not happy that when I went to check out there was no paperwork for me and I was told it would be emailed to me. I had to email the hotel a couple of days after leaving to ask for my bill. It showed a minibar charge for a $50 bottle of alcohol which was not ours. I am happy to report that someone from the hotel called us and refunded the charge. So overall I would say that this is a nice place to stay in Condado.
Traduzir