Usuário convidado
25 de junho de 2023
We are currently here for three days. From Friday until now- Sunday there has been NO hot water. We were not told upon arrival. Coming into the room we saw no trash can but the one that was over filling (along with the trash outside the exit door, which looks disgusting). Dirty just overall. Our remote control was so sticky covered in grease. Our room temperature has been at 80 until today someone finally came in and is going to work on the AC. The guy at the front desk told us water has been working fine, didn't know what we were talking about. As we continued complaining, he said oh the water just got fixed. Poor customer service. Don't bring your kids here, illicit ***** being used and people passed out in front of this hotel and nearby one. Abandoned vehicles left in their parking lot, looks trashy and takes away from customer parking. Selling drinks from a non-working refrigerator down in their lobby. Our hotel door is so finicky that if you don't lock it right away one push and the door flies open. Not safe at all, something is definitely up with the bolt. I let him know at the front desk, and it didn't seem to care about how unsafe we felt about their door that doesn't shut properly. We won't be back again. Suggest you do not stay here yourself. We asked for some sort of compensation considering our water STILL isn't hot (along with all of the other above stuff) and told he will talk to the manager tomorrow morning. I'm not expecting them to follow through with refunding us in any sort of way, as they should be doing. We will see soon if our ac actually gets fixed so we aren't sweating the whole time in an 80 degree room.
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