edward
3 de março de 2024
Check in was like a joke. Two people there, one disappeared. The one checking us in kept mumbling; I finally realized he had his phone on speaker and was talking to someone. Really??? You can't hang up and focus on customers? At this point there are 3 others waiting after me. Still no one else helping. Our bill went thru my credit card at 10:30, then again at check-in. I asked for receipt, he says he can't print one because we booked with a 3rd party ((*******). I said you ran my card here and it billed, yet you can't print a receipt?? He says yep, I'll have the manager call you when she comes in.....still waiting on that call. So-breakfast; they have oatmeal in little carton. Instructions say add water, microwave. I put the water in and ask where's the microwave? Answer- "we don't have one." Seriously?? I'm betting there are better options nearby.
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