Best Western Plus Columbia Inn

We hear water running every 30 seconds. It clicked on and off all night, along with noise of the traffic from interstates highway. It wasn’t a restful night. But the facility is updated and very clean

If you are looking to relax in the hot tub after a long day of travel or just wanting you kids to enjoy the pool, keep looking. The pool chlorine was so strong that it burnt our eyes and throat immediately upon opening the door to the pool room so we decided to leave for bit and get something to eat and would check it out when we returned. When we got back it had subsided some so we decided to sit in the hot tub for bit. Unfortunately the hot tub was not hot at all. I did notify the front desk of the strong chlorine smell and that the hot tub was cold. He told me he would notify his manager and left the desk. When he returned he told me that he only needed to add water to the hot tub. I asked when the manager would be available and he ignored me. I returned to my room and took a shower to the loudest shower I have ever heard! Sounded like a Jack hammer. I figured it wouldn’t help to complain given my experience from the pool and hot tub. Won’t be returning.

The service and room was awesome. But the locals or I take it was locals was wondering around making customers uncomfortable

Staff was very helpful. Construction was taking place. King size bed was of poor quality but second night in a room with 2 beds was much better.

Complete renovation, clean. Great front desk staff. Invested in consumer friendly tech... Keurig in room and hugh tech coffee macjine in lobby.

Hallway carpets were filthy, pool had stuff floating in it.Yikes! Room was clean. Food was good.

This property was just meh. The front is under construction so you have to go in through the side. That hall reeked of cigarette smoke as did the first room they gave me. They were nice enough to switch me and the second room was much better. It was clean but also dark and dreary. There is minimal light in the room and if you open the curtains you get a lovely view of the parking lot and everyone in the parking lot gets a lovely view of you. You hear Everything!! Including some of employees talking very loudly in the hall before 7 AM. The breakfast was good, and I loved the coffee machine in the lobby. I’m usually a believer in “You get what you pay for” but this isn’t true in Columbia. The hotels are way overpriced for what you get because they can get away with it in a college town. It wasn’t bad, but it wasn’t good either. Just keep that in mind and compare it to the price you’re paying when deciding where to stay.

The young man at the front desk was very friendly and helpful. The room is clean. The whole property smells clean as you walk down the hall.

Would have been nice to know Pool& hot tub was not working. Main reason why I stayed here was so wife could soak in hot tub.