Usuário convidado
25 de agosto de 2023
Surprisingly the bed sheets had some stains and pillows were smelling and there was an unusual odor in the room. We booked this hotel thinking it is very near to Texas A&M university campus but for similar or even better price you will find much cleaner hotel. Also, I'm still disputing my double charge for the stay as I pre-paid through Trip.com and after checkout the Hotel also charged me again for the same. If I haven't looked at my credit card statement this would have passed. Hotel staff are very laid back, not willing to resolve the issue and have offered no apologies for the mistake, as if they don't care. Sorry, will never step into this hotel again as I don't trust them !
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