Usuário convidado
22 de setembro de 2023
Honest review of our experince here Hotel... absolutly spotless, staff work thier socks off to keep this so clean. Pool area is huge, never had issue with getting a bed. Nice big pool bar area on evening. Entertainment team.... work hard and certainly put a long shift in, Smiley is so friendly and always took time to chat to us and other guests. Pool party was good and the white party was great night also, always live entertainment on an evening too. There was a gala garden party which was a good night too Food...for gluten free we found this very accomodating, GF bread at breakfast, even pancakes or waffles if we wanted. Lunch, salads and grilled meats outside on bbq, the beach bar had a jacket potato oven which was great and looked like chips were fried by them selves but never tried these down there as jackets were lovely. Only issue we seen was handling the wraps for the kebabs and then touching jackets for cross contamination and using same knife, so we just cut open potato ourselves rather than the chef and never ate skin. Evening meal again, all salads, meats, rices etc all clearly marked with allergy info which is great. Offered pasta and pizza if we wanted. Itailian was brilliant for gluten free, pasta, soup and steak or chicken. Chinese was a bad experience, guest services advise ala carte 24 hours in advance of allergy, we got there to be told nothing was GF apart from duck wraps in pita bread!!, chicken, rice salad soup all contained gluten we double double checked with server he spoke to chef to cobfirm this and he used google translate to confirm it. Not sure if this was just lost in translation. All in all a great hotel should been 4.5 stars but only had choice of 4 or 5. Drinks are strong, you have to ask for smirnoff or abslout or you get local brand All in all a great hotel and holiday
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