Explore avaliações de hóspedes de hotéis em Cobb County

Fairfield Inn & Suites Atlanta Vinings/Galleria
4.2/572 avaliações
Picked this location due to its proximity to work trip site. Arrived to find the usual COVID cleaning update letter in the room explaining their enhancements and changes. Then walked into the bathroom to see lines of false eyelashes stuck to the wall. Tell me more about that enhanced cleaning...... eww. If you're COVID/masking conscious, be aware all front desk staff isn't masking, most travelors aren't either. Breakfast staff was masked. The TVs now have the option to control them from your cell phone with a QR code, which we enjoyed. Only other real complaint was the water pressure was really low and it took forever to get hot water in the shower and I was about to give up before it finally arrived. Otherwise this was a very average Fairfield stay. Would stay here again if needed.
Fairfield Inn & Suites Atlanta Marietta
4.4/578 avaliações
We (family of 4) stayed here overnight on points, and although this is a budget chain located along the expressway, I had hoped this would be nice as a Bonvoy member. Checkin was fine and the building is relatively new. The room was quite large and attractive. Unfortunately, after sticking my PK kid in the tub to give them a quick rinse, I found out that the tub didn't drain (side note - wouldn't it be nice if someone, I don't know, housekeeping, could alert mgmt of clogged drains when they clean the tub? Makes me wonder how well it was cleaned). I called the front desk, and there was no maintenance person or Draino available. I asked about another room, but only Kings were available. I explained that four people need two beds, so was there an additional room we could use? The polite young woman working alone had good intentions but could only let us into another room across the hall to shower. And the kicker was, according to the manager Josh she'd called for permission, we could be in the king room with a working shower drain, but we couldn't have a key to it or we'd get charged. So we'd have to either stick a tissue box to keep it open between getting supplies, or call front desk every time to be let in to shower. Ridiculous! We showered before bed and, fortunately didn't see too many other guests in the hallways. We went to bed (in our room with the queen beds--didn't touch that king) and didn't bother with morning showers and repeating that trauma with the morning manager. Unfortunately, breakfast was a real miss too. We went down about 8:30, an hour before close, and it was cleaned out. We got the last milk carton (so cereal was ruled out as an option) for our 2 kids to share, and there were some sad-looking bread heels and a couple buffet items. There was a DIY waffle station at least for a sugar fix. The attendant said they were low because the food order hadn't been completed on FRIDAY. This was MONDAY morning, and no one had thought to pick up a loaf or bread or gallon of milk throughout the entire weekend. We left -- no point in complaining to the staff-seems to be a Marriott management fail combined with light staffing which is everywhere. But we've stayed in several similar budget chain hotels in the last month without these particular issues which seem easily preventable.

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