The Ennerdale Country House Hotel ‘A Bespoke Hotel’

Shocking experience! Firstly the trip booked stated 2 breakfast plus 2 evening meals , this was not the case with the hotel stating it was bed and breakfast only, I would have paid the lower rate if I knew this ! The room was then absolutely filthy and had a mattress at least 5 years past its best , solution to this was a mattress topper that really didn't help... The walls are paper thin and the noise from above was just ridiculous, sounded like a clog dancing contest .. Worst bit of the whole stay was the bathroom , you needed a shower after leaving the room never mind as you were in there , the floor tiles were all smashed and sharp and the grout was just black ( lifted the shower mat from the floor after taking a shower and it was filthy ) there was mold all over the skirting board and the shower didn't work correctly ( I have a video to show ) The room ( room 30 ) needs taking apart and starting again ... nobody should be allowed to stay in there ) I will be contacting the hotel separately and I believe a full or partial refund should be offered !

I unfortunately don't drive so had a bit of a hike i.e. walk to the hotel, if I had knowledge of local taxi firm I could've been faster.

Walking in the hall way to reception is fine and staff are fine. The Room was extremely tired, no not even tired, broken, the bathroom lights look a few seconds to come on, rusty and half working bathroom taps (the chelatest ones they could find 40 years ago) the teaspoons were dirty where the cleaner had just rinsed them in the bathroom sink and I dared not use the mugs after noticing that. The cheapest pine furniture that one could buy and it is completely utterly all bashed and beaten to death. Nothing other than worthy for the skip. Wardrobe was missing handles etc too. The curtains may as well not have been there as car lights shon through all night and it was as if they cars were 2 meters away it was so noisy. The TV in the room is the worst I have ever seen, 2002 is asking for its cheapest tv back… The building itself needs a load of work done to it, the beams when you walk in are rotten and clearly need immediate replacing. There are some outbuildings with falling down roofs which is clearly very dangerous. The This would be fine if I spent £10-15 to stay but unfortunately it was a huge amount more. Again nothing on the staff but this place was seriously a huge let down. Will not return and advise others not to risk it either.

Wow! I have to write a review because our stay was just perfect. We had read the negative reviews before we left and were a little anxious, but they are honestly not worth the read. The room was absolutely stunning - wooden beams, balcony with beautiful views, a whirlpool style bath, lovely and warm and spotlessly clean. Breakfast was delicious. Couldn't fault it. The staff were really friendly and helpful too. We will definitely be back! Had the best time!

Had a fabulous couple of days at one of our favourite places at the Ennerdale Country House Hotel. Fabulous food, fabulous company and plenty of rest and relaxation. Staff are absolutely fantastic, so helpful and friendly. Won’t be long till we go back to spend time there.

Came for a two day break away for valentines. Absolutely loved it. Service was outstanding. Food was great, fresh and cooked really well. The barman Maurice was very accommodating. Jackie and Rachel were lovely to talk to. The manager of the hotel was lovely and all of the other staff gave excellent service. Very helpful and catered to our needs. Fireplace in the hotel is very relaxing. All in all, was a brilliant trip and a great hotel to stay at. Would recommend to anyone. Especially couples wanting a nice break away together. Can’t wait to return again in the summer time. From Kayleigh and John x

Fab break! Family of 3 and 2 dogs. A lovely relaxing break had by all. The country house is stunning! Yes there are bits of decor that could do with a touch up but this will not detract from your stay. The staff are so welcoming and my son (6) loved chatting to them. We had a room which opened to the garden. All immaculately cleaned. Everything you need - ironing board, hair dryer. Tea coffee , mini biscuits. Beds are large and comfy. Sofa in the room also comfy. Full breakfast included in the mornings. Ate at the hotel both nights. Food was great! No kids menu but they were happy to do pick n mix to suit little ones. Don’t hesitate! We hope to return.

Arrived here tired and on my own with a toddler. Staff could not be nicer or more accommodating and I was so grateful. There was a large party on and the staff were very busy but still took the time to help me and my little one which was appreciated. Food was delicious. Our room was absolutely lovely, spacious and opened onto a beautiful garden. Very relaxing break, we had a lovely time and will be back.

Just spent 2 nights here with my sister tracing our ancestors in the area. Our first night there was the first night the hotel had been open for 2 months. We were absolutely thrilled with our room, room 28, it was huge with beautiful views of the stunning gardens and very comfortable beds. The staff, especially Rachael and Jackie, can’t do enough for you and make u feel like family. People say the hotel is dated and it might be, but you are made to feel so welcome, who gives a stuff if the wallpaper is in need of replacement. It is a beautiful country house with history u can feel throughout the building . If u want modern, stay at a Travelodge but there will be no history and just a Travelodge bed, which i have suffered before. Thank you to all the staff there for making us feel so welcome.