These issues were raised with the hotel and many have been commented on before in reviews and obviously not addressed. Room comfortable but repainting needed. Table/benches badly scratched. As a 4 star hotel, a fridge would be appreciated – “free bottled water” rather warm at this time of year. Lighting hopeless - just lamps, can’t read in bed. Room above some sort of heater/generator which boosted several times during the night and very noisy. Outside area of room gravelled so lots of noise of people moving about at night and early (3.15am, 5am, 6am) but told by staff that the area is not used. Bathroom miniscule. Water pressure/temperature erratic. Grout needs replacing. House cleaning sporadic – glasses, towels not changed. Bins not emptied. Toiletries not replaced. Bench and bath not cleaned. . Vacuuming not done. Reception – some staff great such as Megan, Ellen and Rebecca, others not so helpful. Had to assist four groups who ended up outside my room to their rooms. Dining – laminated tables peeling. Over a fortnight, menu did not change. Side portions horrible. Laundry – told not available but boast about it in FAQ on website. Managers/staff need more training. Solo travellers as important as others. Would never stay here again even if paid. See tripadviser for full review
Traduzir