Hotel Valles

The hotel its too old and the maintenance in the rooms it is very poor Definitely its not worth it at all They have to change my room because nothing work The food is very spice and they don have many choices

gardens and pool, great environment, good restaurant (although poor service)

The service was from the 60th: Only on Sundays Breakfast with a little larger buffet. The rest of the week, we had to wait long - even for tost. The toaster was not properly working, i told them, but they did not change anything. We booked a room for 3, but there were only water bottles and towels for 2. At the reception they didn‘t help. „We tell it to the room service tomorrow.“ For a bottle of water??? Extremely expensive. Very bad WI-FI in the room. They knew as I found out, but did‘t even say. Sorry, but it looks like they are owned by an investor and nobody there is interested in the happiness of the guests. We left one day earlier and the first didn‘t want to refund. Only when I told them their own 72h-rule the did - but very complicated - I had to find somebody with a Mexican bank account.

A lovely hotel complex in its own gardens just off the main road through Hotel Valles. Tranquil spot within the city. Plentiful staff, with excellent breakfast options.

Beautiful hotel

It's ok

MUY BIEN , EL HOTEL TIENE MUY BUEN SERVICIO, LOS DESAYUNOS MUY BUENOS, LA ATENCIÓN TAMBIEN MUY BUENA. SI PROBLEMAS REGRESARIA A HOSPEDARME AL HOTEL VALLES Y ESTA MUY RECOMENDABLE.

The hotel have lots of beautiful trees. The rooms are not sound proof, and there’s not restrictions with loud music. The breakfast buffet needs more selection, the coffee is very good. Staff are very friendly.

This hotel is beautiful. Felt safe and friendly staff. Breakfast was included. Rooms located conveniently near parking and close to the front desk. They have a bar and 2 restaurants. Rooms were small but clean.