Descubra sua estadia em Phu Cat District

Resort is newly built and just opened, built onto the mountain side, is very well done building. Id say about 3/4 of rooms would have an excellent sea view, the rest look more to the mountain side. Lots of landscaping and garden work has been done, lots of new trees planted. All the rooms are brand new, but missing some things, we had a kitchenette in our room, but no cookware or cutlery. There was no “Do not disturb/Please clean my room” sign so the staff knock anytime. Pool area is really big and very nice, but no umbrellas or deck chairs, not sure if they haven’t brought any yet or they had been put away somewhere, we weren’t there at peak time, but would be good if they had a few chairs out for guests that are there. Restaurant has good meals, but is fairly basic, and no english translation on the menu.. The bar wasn’t open while we were there, so no cocktails on the menu either. The staff are very nice and friendly, but lack that high end resort training that you will get in a well established resort. The resort is priced quite cheap by comparison to others, so you get many local families in. There are some ponds around in the garden that getting very slimy with the lack of water flow, im sure there better in the wet season, but they need more attention as there were a lot of mosquitos around. Biggest issue we had was we got our laundry done while there and were charged 695,000 for the service. This was more than our meal we had there. We have had this done elsewhere while in Vietnam and its normally 40K - 80K. When i asked about this no effort was made to change the price. The resort is alright, but needs to iron out these issues, in time i think it will be really good, but give it at least a year.

The resort takes great care of it little by little, I like the makeup service every night with cakes like a good night's sleep, only complaining is that the room price is a bit high but it combines 2 single beds to double beds and the room does not have a bathtub.

Definitely not four star or luxury. The food is average. The staff are nice enough but can’t really speak any English which is fair enough, it is Vietnam but they don’t really try either. Front of house hospo is Crown Retreat’s weak point. The bar is dismal. The bungalows are nice enough but nothing luxurious about them. Aircon unit leaked all over the floor constantly, toilet cistern never stopped running. The most disappointing thing is the amount of rubbish in the ocean. Disgraceful!