Descubra sua estadia em Samarkand

I had the most amazing stay at Hilton Garden Inn Samarkand! Arrived and I was shookethd by how boujie the room was…. Super clean…. Special shoutouts to housekeeper Narmilya! She was so helpful. I met so many amazing staff at the reception too. I didn’t have the best experiences in Samarkand but they were all so lovely and made me feel safe, comfortable and welcome. Thank you especially to Sabina, Mumin, Charos, Doston, Mirali and Dimitry! I had some super helpful room service staff as well but I didn’t get their names! The food was great and affordable. If you’re coming to Samarkand as a westerner it can be a bit scary….. but the staff at HGIS made it so much easier…. I’ve never had a hotel experience where the staff have treated me so well….. I feel privileged and grateful to have met them all and received their service! Thank you HGIS! Love, Sim x

The staff are all pleasant and helpful. As for the service, I put a plate asking for the room to be cleaned, but when I came back at noon, it was still not cleaned. The balcony of the Jr suite room was very large and comfortable. The food in the restaurant was very delicious. However, alcohol is not served, so it is not suitable for those who want to drink alcohol during meals. Overall satisfied as a 4 star hotel.

Beautiful place with historical sphere. Golden Samarkand Apartments in Samarkand is a luxurious establishment offering first-class service for guests who want personal attention. Combining style, comfort and first-class service, Golden Samarkand Apartments offers a wide range of services, from a restaurant to a premium pool, jacuzzi and sauna! In spacious rooms that meet all modern requirements, you will find a hospitable atmosphere with all amenities! Comfortable accommodation and good rest will become an integral part of your stay in Samarkand.

Every review was good, so I made a reservation and stayed for 2 nights. It's a little deeper in the residential area, but there was a signboard and I found it without hesitation. The highlights are within walking distance from Registan Square. There were restaurants and supermarkets and it was a convenient location. The room is clean but the facilities are normal, and when I stayed, the hot water in the shower was almost water on both days. The man who seems to be the owner seemed fluent and kind in English, but basically communication is taken on Whatsapp. Even if I sent a message such as a request from here, the reply was slow and it was a little inconvenient. I booked a night train from Samarkand to Hiva, so I asked for a transfer to the station at midnight. (It is said that transfers to and from the station and airport are free), but even when it was time, the car did not come, and the staff was absent, so I decided to arrange a taxi by myself and move. Even if I sent a message, I was disappointed with the read-through. It may happen that I was talking to other guests at breakfast and having tea in the courtyard. I wonder if I was not welcomed attributely. I think it's good to stay without expecting much.

Totally overpriced hotel compared to other similarly ranked ,4 star hotels in the city. Breakfast was ok. Location was ok. Room was large and ok. Staff were okay. Our main issue was that we didn’t think it was worth the price, and to make it worse, they did not take credit cards. Only cash. This was totally inconvenient. And they did not have a bank / cash machine on site. So we had to drive and find bank machines (not an easy feat ). No one wants to walk around with hundreds of dollars of cash in Uzbekistan. If We paid $80-100/night like the similar 4 star , high ranked hotels were charging, and could pay by visa , like every other hotel ,we would not have been as annoyed.

There should have been a review here about a nice hotel located in the very center... But! The hotel behaved as disgustingly as possible and it is probably their practice to deceive guests. On 10/30/2023 we went to the hotel to look at available rooms. I liked the room. With the reception representative we booked through Bukin, the price was $30.38. 31.10 we stop by, at the reception they quickly calculate something and issue an invoice of 480,000 sum. Pay immediately. Ok, we put our things in the room. I start checking the exchange rate, but it doesn’t add up. I'm going to the reception. The girls begin to babble indistinctly something about an additional $4 per person - “registration tax.” For the first time we hear about this tax in 10 days and a lot of hotels in Uzbekistan. When asked to show where it is written, “Well, look on the Internet.” Additionally, it is very interesting that the promotion price on the booking is 30.78, adding that same $8 on top we get the “without promotion” price. The coincidence is strange. But ok, let’s assume that there is a “tax” that was not taken from us in other regions. Why is it not highlighted in the bill? Why doesn’t the receptionist communicate at check-in that the booking price is extra $8 for such and such reasons? The amount is not important, but the way they “push it through” is disgusting. Further, realizing that after the booking is closed the review on the booking will not be positive, the hotel independently changes the dates of my booking to the end of December with a new price. Thus, the guys expect that if the booking is canceled, I will not be able to lower their rating on booking and leave a detailed review. It's sad that the hotel, which has ALL the resources to collect top ratings from guests (clean new rooms, good location), is spoiling its reputation.