Descubra sua estadia em White Plains

The hotel is located in a desirable location, close to shops, restaurants and transportation. The rooms are clean, and laid out in a practical, functional way. Breakfast is included and is plentiful- perfect for our family of 6. It’s not gourmet, it’s free, so enjoy it and be thankful. We witnessed a few guests be condescending and rude to the staff who were trying to keep up with the morning rush. We found a table each morning except for one which was fine and we ate in our room which had a table, chairs and a large kitchen area. All of our staff interactions were pleasant. Parking is convenient and located adjacent the entrance. The laundry room is excellent with plenty of machines to accommodate all guests. The gym is small but clean and well maintained. The rooms are the best feature. If you need a place for more than one night and you have a large family, this is the right choice. I’d recommend this hotel for families, especially those with young children because the rooms are large and the kids have space to play. The hotel was very clean. The staff is friendly and helpful. The hotel is checks all the boxes for a family with children who need no frills, convenience, practicality, functionality, and clean.

My family and I stayed at Cambria Hotels for a couple days. Each room was neat and super clean. It’s very noticeable their staff cares about their work and what they put out. Housekeeping personnel were extremely kind and hospitable which made our stay so much more enjoyable and relaxing. Other staff members were very professional and welcoming and the rooms were very organized so I can confidently say I’d be staying here again ! Josh E. Burke

We had a very nice room: clean, spacious, well equipped with good toiletries and a coffee pot. The beds were very comfortable Really appreciated the free shuttle to the airport. The only minor negative was that the air conditioner was a bit loud when it restarted the cooling cycle. In general we had an excellent stay in this very pleasant hotel with very gracious and helpful staff.

We arrived early evening and immediately the valet parking attendant was at our door, handing us a ticket stub he says: Don't worry, take all the time you need to get your things ready and i'll take the car when you're ready”. That immediately relaxed us and the rest was a breeze. ”We have complimentary re-entry service so you can leave and return s much times as you desire”. Parking is $37, but as we were using points it was the only charge and worth it for us. Check in was quick and courteous. Elevators were quick and quiet whisked us up to our floor. Lighting in room can be a bit brighter we thought, but otherwise we managed. Beds were extremely soft and comfortable, with large feather like pillows - the kind you sink into. Bathroom is a room for itself, wit ha separate shower, toilet and bath area with a double vanity- two sinks. Plenty of storage space and all in all a true 4-5 stars. The rooms are very quiet as well. Only issue i would pass on to management is this: The main lobby should no be the gathering place for any type of socializing/eating. there are plenty of rooms in this very large building for that to be out of the way. Guests checking in would rather appreciate the relaxed and private walk to the elevators.

when I was booking this hotel, I saw the photos of the rooms, looked very new and modern. Once I got into our room, it was old, smelly and very different than the photos. My finacee went to make a coffee and right at the beginning a cockroach came out of the coffee machine and went into the snack basket. We particularly picked this hotel because we needed a place for a week and we like to cook, but because of this we didn’t even touch the kitchen. I was not happy with the hotel or the room but the area was quiet and we didn’t have any issues. Parking was easy and free.

I have to travel to Westchester County often during the month; and sometimes very last min. It seems that every time I check in, I am greeted with a smiling, welcoming gentleman by the name of Dwight. The quality of hospitality he extends is top notch. He recommends the best rooms for my taste as well as provides me with food options in the surrounding area. He provides water and I was even given candy during Halloween (I know, I know) but it's the thoughtfulness and courtesy he shares that keeps me coming back. Now I did have an issue during my extended stay; and, the manager that particular day did the bare minimum to resolve my issue. That manager also didn't let me finish my complaint before he was reciting a policy to me. This I found extremely rude and dismissive. Now, If Dwight had been there; I have no doubt my problem would have been handled with paramount concern and care. As a matter of fact, It is because of Dwight that I accepted the minuscule adjustment and only subtracted 1 star; knowing the issue, this review would have gotten a 2 star, Just Saying. Promote Dwight to Manager. Having a dedicated person like him in charge of staff would definitely have all the guest receiving the 5 Star treatment. Because if they modeled him; everyone from staff to guest would feel and have a fabulous experience. Dwight is a 5 Star Team Member!!!

The front desk is absolutely professional! Witness a very angry Spanish lady whom she booked her reservation online and was demanding the front desk manager to acknowledge the rate. Which was not a good way to speak in that matter if she would’ve been nice maybe it would have been acknowledged. Besides that my stay was absolutely great!! Workers are terrific!! And they mention and grab and go breakfast which they made very clear! I’d definitely recommend this place !! Hospitality was great!!!

The hotel looks old, but it is well maintained and belongs to the HILTON hotel. The room has no way to open the window, it is a bit wet. The hotel front desk Xiaohe is quite willing to chat. It was very convenient to book the airport where Red Dot’s car went.