Descubra sua estadia em West Seneca

This hotel is slowly renovating each floor. We were assigned to the 5th, but heard no construction noise from the floor below. Though the new construction in our little studio suite was mostly nice, they did it on the cheap. The old and dark wood cabinets remain, which look dated. Also in the sink area. The shower stall does not have a sliding door. So when the hinged door opens, it is towards the toilet, away from the other wall, where the towel hooks are located. Dumb design! Speaking of the shower, it looked as if they bought the cheapest type of hand-held shower wand that they could. The cord is hard plastic, very stiff so you can barely adjust the height and water spray direction you need. Taking a shower with it during 6 mornings was a chore. For some reason, this hotel has very few small suites with king mattresses. So we were stuck with a Queen, when we are used to a king at home. Again, after the 4th night of 6, that got “old”, and made a good night’s sleep tough to get. Breakfast food was as boring and untasty as in most included hotel buffets. We don’t expect better from most places at this point. The one Happy Hour that we attended provided bad beer and wine. Sorry I sound so negative, but they were just not good. On the bright side, the front desk people were always very friendly and professional. Especially one night when I had an accident and fell out in the parking lot. The woman at the desk was quite helpful to my husband and me. Another nice thing is the location of this hotel, which is near to many kinds of businesses. Mainly, the large Wegman’s supermarket.

The location was great - right off the 219, very close to grocery stores, restaurants and neighborhoods. I appreciated the hot breakfast and 24 hour coffee service. The room itself was pretty standard; however, it was cold, difficult to heat up and lacked an extra blanket. The hotel was quite dirty, such as dried chunks of dirt in the ice machine room, unvacuumed common hallways and elevators. I found the staff to be friendly and generally helpful, including the night shift front desk person offering to bake a batch of cookies!

The breakfast is delicious, there are coffee, quiche, some cake desserts, waffles to do it yourself, yogurt, fruit chowder, sausage or something. There is a very large supermarket next to it, parking just stops at the door, because there are open spaces and low houses. It is 15 minutes drive from the airport. The room is quite big, there is no facilities inside, no wardrobe. In short, it is the feeling of the Samsung hotel. The rooms have free wifi which is quite good. Slippers, toothbrushes, toothpaste, and combs are not provided.

The hotel is comfortable and hygienic. There is a Chinese buffet restaurant within 19 minutes of driving, which brings great convenience to the Chinese who travel. I like it.

Convenient transportation, just telling the side. The price is reasonable and the breakfast is good.

THE WORST EXPERIENCE EVER, VERY FILTHY HOTEL, we reserved 2 rooms for 3 nights; after a very long day of delayed planes we arrived, thinking we are going to relax & sleep. But was not like that at all; room #1 (room 201)was not clean and smells nasty like smoke & dirty at the same time, i request to change room and the desk person (VERY RUDE GUY) told me, he personally inspect that room and it was fine, i insisted and I was changed to another room (room 220), when i open the bed, look obvious that those sheets were not clean, there were long black hairs int he bed, (i am blonde, so they were not mine), i requested to change the room again , and the from desk guy said there were not more rooms available, so i ask for CLEAN, set of sheets, he said will send you somebody in the morning, i had to fight to get those that night to sleep. My friend on bedroom # 2 (room 202) has smell as CLOROX (at least), but the toilet was running water the whole night, we complain again, and the guy at front desk said he will send somebody in the morning to fix it. I told him that we want to cancel that reservation and want our money back, HE SAID THESE ARE NOT REFUNDABLE. I felt ROBBED, I went to the room and started calling Wyndham but, it was already past midnight, so i had to wait until the morning to call again. In the morning when I called, Wyndham accepted to cancel our reservation, however, we were charged for that 'NIGHTMARE NIGHT” we spend there, we only were refunded for the 2 coming nigths, that we did not used. Of course we packed & left. I have pictures to show all of it, old vomit in the front door, welcome mat dirty, big stains in the lobby couchs, floor dirty spots, elevator looks as never was clean or mop or vacummed, hallway carpets smelly and full of stains ETC, ETC, ETC, there are too many things to mentionof course we did not have breakfast since the place was also dirty (unsanitary). If the health department of NY go there for an inspection, for sure that hotel should be CLOSED. The only good thing I have to mention that the lady in the front desk (in the morning) was very kind and helpful.

The first time I stayed at a car hotel, I was disappointed. There was only one bed in the standard room. It would not be easy to write a single room directly. It is easy to cause ambiguity. Parking, breakfast is simple, snack is delicious

Clean and comfortable, breakfast buffet, and free coffee all day buffet in the lobby. There is also a hotel with a similar name nearby, which is easy to make mistakes. The front desk says that every day there is something wrong. The surrounding area is not very lively, there are two large supermarkets not far away. The hotel is very close to the airport. The hotel has a free bus to the airport, half an hour.

Great support from the staff. Our son got food poisoning from a restaurant on our way to Buffalo. After throwing up in bed at 3 am they brought us a change of sheets. The following morning they were kind enough to give us some saltines, and when he was feeling well enough for our outing they lent us a trash can with extra bags just in case. We felt like the staff went above and beyond in this situation. The room was clean, they had a sharps disposal for a medicine I had to take, there was minimal airport noise. We liked that there was coffee and hot cocoa 24 hrs a day in the lobby, and cookies in the afternoon. I also loved that the bathroom had ample sized drawers to hold our toiletries. My only negative feedback was that the breakdown, while comprehensive, was a bit bland and cold despite being in warming trays. We would definitely recommend a stay here.