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Want to share my experience at this hotel: I originally booked a room through Expedia. My reservation was for 3 days and I paid online . When we arrived at the hotel they couldn’t find my booking and I started to panic. The lady ay the front desk made me feel better when she told me not to worry that she was going to reach out the them and she was going to figure out what happened . She has to call couple of times as they hung up the phone . Finally she checked us in and gave us an upgrade due to All the confusion . The room was big and comfortable. All the employees were great to us . They went the extra mile to accommodate us . I appreciate all you guys did .

My first room smelled smoky the moment I entered the it, so I called the front desk. William, who had greeted and welcomed me to WoodSpring Suites and then quickly checked me in, answered the call and said he would do his best to accommodate me with another room. I really did not expect anything to happen, but within 10 minutes, he was knocking on my door with a different room key and agreed about the scent in the room. He moved me to the second floor, close by. Like the first room, it was a spacious room with great amenities, designed for an extended stay. It looked so clean and new. The kitchenette area and bathroom were sparkling and spotless. I would say this is a great place to stay. I want to compliment William for his quick actions in making my stay much more comfortable. I am asthmatic and avoid smoke at all costs. He was polite, personable and professional and I really appreciate how well he handled my request. He was gracious and so accommodating and I could not be more grateful. Thank you William. I wish all good things for you !!

Breakfast is relatively simple, but it can also be eaten well, and the category is fairly complete, which can ensure a balanced diet. Hotel facilities are also very new and the environment is quiet. Shopping around is very convenient, there are many shops and a Wal-Mart supermarket. Hotel parking is free. Although it is called an airport hotel, there is still a little distance from it.

Absolutely loved the place until it came to a devastatingly nightmarish end when I was basically living there and i went to extend my stay and was given a rate of approx. $800 plus. Had to take iced cold showers after letting it run for an hour to heat which never happened. Never received any incidental charges back. And last but not least... why is anyone walking in my room before check out time? Never mind check out... but insanely early. I would have forgotten about everything else if I wasn't being put on the street because the prices were jacked astronomically. Dear Sheraton, can you at least release my incidentals so maybe I can figure something out... please and thank you

The hotel is new, clean and colourful. Nice to have hot chocolate drink upon check in. Coffee, tea, hot water, still water and sparkling water is available at lobby for self service 24/7. We had a nice morning walk to the nearby Revere Beach.

This hotel was okay for a short layover stay. The rooms are a bit outdated, however we’re clean and sufficient for what I needed. The airport shuttle is a good idea, however, I booked the day before and it was still 45 minutes late, making me arrive at the airport later than intended. For the price it was an okay stay.

Four Points Wakefield MA has become my monthly go to hotel since June of 2022. I have made this my regular destination for work travel while staying in the Boston area for the week. This location is ideal for easy access to all major highways and my clients north and south of Boston. The main reason I keep coming back is because of their people, they are industry difference makers. Front Office Manager Ed, Steven, Mike, Alyssa in the restaurant and Nadia in Guest Services are some of the most exemplary staff I have ever encountered. Some of which have been come good friends. In walking distance to Four Points is Market Street, an upscale outdoor retail and dining masterpiece. Market Street has some of the best local restaurants in one place, to name a few of my regular favs...Davio's, Burton's and Legal C Bar. There is also an Apple Store if you in a tech pinch while on travel. I would highly recommend Four Points Wakefield for any short or longer term stay. It's has become my home away from home. Their new on-site gym will be ready soon, I can't wait! Keep up the great work Ed and Team you are all doing the right thing, thank you for making your Four Points a highly consistent and reliable place to stay. I look forward to seeing you all next week.

We stayed the night here after landing in Boston extremely late at night, and had a great night's stay. The hotel is conveniently located not too far from the airport, and offers free airport shuttles every half an hour. From the outside, the hotel appears a bit shabby, but don't let that fool you, this hotel is wonderful. When we arrived, a friendly front-door checked us in and answered our questions, and helped us find a restaurant that was still open for delivery. While the hallways were a bit outdated, all of the amenities were serviceable and worked smoothly. Our room was very comfortable and spacious; in particular, the couch was also surprisingly comfy. There's free parking, although ask at the front desk about a parking pass (and be careful not to park in the restaurant's spaces). Free breakfast was served between 6:00-9:30 AM, and included a very big spread (including scrambled eggs, waffles, cereals, and juices). This hotel is also among the more affordable of the hotels near the airport, so we definitely got a good deal for a comfortable stay. All in all, we will stay here again.

Fast check in and out, clean facility, conveniently located near train station to get into and out of Boston. Choice of 3 restaurants with excellent choice of food and drink, all moderately priced. Free breakfast bar included with stay with good hot and cold food choices.

Everthing was good except for the dogs barking next door. When I booked I missed that it was a pet friendly hotel my mistake.... Besides that the place is clean and I would recommend it to anyone that is pet friendly.