Descubra sua estadia em Pittsford

After being unhappy at another chain location, I switched from my usual brand and joined Radisson Rewards for this booking, with a great rate. Arrived here from ROCHESTER International Airport by LYFT ride, not knowing how long I would be staying, or what to expect, and I was pleasantly surprised. Located in a nice area, on busy Route 31, Monroe Ave , East of the city, but still close to all major attractions, like GeorgeEastman House, Memorial Art Gallery, Highland Park, Rochester Museum and Science Center, by car, also on city bus routes. My comfy accessible room is roomy and restful, with a King bed and roll-in shower, many safety bars in bathroom. There is a window unit for climate control , Microwave and fridge in my room, and a 40 inch flat screen TV that has a sharp picture with premium channels. Room and lobby WIFI works well., except with my Apple phone. Cozy family reading area with adult and children's books and a single computer/printer business center in lobby. I was happy to find a small coin operated laundromat and a tiny gym, with two machines. Amenities include a very good hot and cold breakfast served in lobby, with 24/7 refreshment and coffee/tea bar. Spunkmeyer cookies at desk, a small convenience store for essentials, including frozen entrees. Smoke free premises, however there is an outside seating area, with wooden Adirondack chairs and a fire pit for smokers. Four Electric car charging stations make this a great location for modern savvy travelers who care about the environment. Coffee-Tea stations in room and lobby were well stocked. The diverse cheerful and helpful staff keep all common areas very clean; all of them are very helpful and accommodating . I enjoyed conversing with International guest clientele in several languages, including Japanese tourists. With rewards member rates, its a great deal and price point. Ethnic restaurants and shopping nearby, including Pittsford Plaza and Eastview Mall . I recommend this hotel to all traveler friends in this area, and beyond, including my 50,000. travel chat buddies on Facebook, Yelp, and TripAdvisor, without hesitation. Note : BOOK well in advance; it's a popular spot. They are sold out for this weekend, and the entire LPGA tour coming up soon,

Definitely pros and cons to the hotel. Overall I wouldn’t stay here again but not because of any specific issues - except maybe the duvet (see below). There are just so many other hotel options available in the area and nothing stood out here as being worth a return visit. The pros include the friendly staff including the ones at front desk and in the bistro. Ample parking but a bit of a weird location right off the highway. The rooms were dated, and the duvet simply had a sheet underneath it with a duvet spread on top - ie: it wasn’t enclosed in a duvet cover. This makes me weary - I sure hope they replace the duvets in between guests. Housekeeping only every two days which didn’t apply to us. I know it’s a cost cutting measure but it took away from feeling like you’re on a vacation. Bathrooms were tiny and the toilet flush was so loud! It would wake up others if you flushed at night! All in all, it’s what you would expect for the price point. It didn’t feel like a Marriott hotel - more like a refurbished Fairfield Inn or something. One thing I did like was the staff put together a list of their favourite restaurants in the neighbourhood along with their distance from the hotel. That was a nice touch! The breakfast that was included in the special room rate package was good too.

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Great hotel. Clean, and very helpful staff. Breakfast buffet is varied, and fresh, with a friendly M-F person in charge of it. I would prefer that they stick with Frosted Flakes, “for the kids”, because the Fruit Loops are full of artificial dyes, which aren’t good for anyone. Also have Raisin Bran, and other choices, more for adults. Do wish the baked goods offered at breakfast were fresher. Dunkin’ and Tops are very close, so maybe they can buy fresher baked goods there. All of the front desk staff were very friendly and helpful, but several stand out, Matthew, Holden, and some women whose names I don’t know. Matthew even provided me with a box and shipping tape, when I mentioned I needed to send some overflow items home. The cleaning staff is amazing. They are very friendly and helpful. I hope they have chances for advancement in the company. The ones I had contact with were working so hard, whether dealing with laundry, trash, or preparing and cleaning rooms for guests. Overall, have had great stays at this hotel. The only caveat are the number of dogs, which hopefully I’m not placed near to, due to their barking, and my allergies.

Hats off to the Woodcliff Hotel/Wedding venue! My son's wedding was held here this past Sat 10/12/24 The venue was absolutely Beautiful, the Staff was extremely accommodating ,from the front desk,the bartenders, the cleaning staff , the waitress's waiters, golf cart attendants and Justin especially at the front desk! Everything for the venue was Beautiful! If I had any suggestions it would be if possible to have few more golf carts going if able for venue/ceremony time. and if the Bar could have stayed opened longer in Hotel it would have made Bank!!! LOl But then this crew we had are big partier's and if that is hotel policy I understand. Justin was able thou to accommodate the after hr. group for all of us thou . if we drove you nuts, I apologize Justin!! with ending for myself personally, My son's wedding that was held at Woodcliff will always remain one of the Best times of my Life!! Thank-you Woodcliff !!!

Elegant, quiet, suitable for short stays

On Friday night around 10:30, a worker entered my room without knocking and told me he needed to fix the light in my bathroom. He was in there for over an hour. We had to be up at 6 am the next morning. Very scary to think he could have walked in unannounced with my daughter there alone, or when we were sleeping, etc. The lobby is ridiculously cold. Our room was 85° and we could only get it to go down to 76 over the course of two days. We will not return and will be filing a complaint about the worker entering our room. In all of my years, nothing like this has ever happened. At least I won the weekend with the most bizarre event...there were many complaints from friends staying there as well. But please watch yourself and use the extra locks when in your rooms.