Descubra sua estadia em Orange County

#Praise#For hotel smell, room layout, mosquito control measures, room size, cost-effective, close to the store satisfaction

the stay is enjoyable but some of the female staff is not friendly.

Buying and buying the repaired land, not far from Outlets, back and forth is very convenient, the hotel room is also good, just do not know why the Chinese are arranged on the first floor? It feels a bit noisy, everything else is fine.

After several hotel stays, our visit to this property was a welcome relief. Check in was a breeze, we found our room spotlessly clean and comfortable. We stopped downstairs for a drink and found a group of very loud contractors in the lobby with the same idea. Also, a sign announced a wedding had been held and the guests were staying at this hotel. Thankfully, our room was quiet all night. We are members of the hotel chain's club and made requests pertaining to our room. Unlike several other chains, our requests were honored. Thank you! This property is recommended.

Rooms are always nice and clean

My fiancé and I were visiting family in the area and booked this Holiday Inn Express, as did 8 other members of his family. Two days before check in we wound up having to make some changes to our reservation due to expected inclement weather. Kristen was very helpful getting the changes done. She was professional, but very friendly and made us feel reassured. All of the staff were amazing. Orlando checked us in quickly with a big smile, and he was able to accommodate my requests. The room was CLEAN, spacious and well appointed. The lobby area was kept very clean. We were fortunate enough to be there the same time as a regional sales manager, Lori-Beth Holt. She frequently checked on us to be sure everything exceeded our expectations, which it certainly did. She was so lovely and sets a wonderful tone for this establishment. The location was ideal for us, and it is just minutes away from many shopping areas and restaurants. I wouldn't hesitate to stay here again. I highly recommend this Holiday Inn Express.

We knew we were going to be a late check-in and an early check-out when we were deciding on where to stay. We saw the pictures of the breakfast and the hotel looked pretty new and clean, so we decided to pick this Tru. The breakfast shown on the Hilton website is not what you get. The microwave had almost an inch of water in it (we measured). The toaster was broken. The ”Donuts, Muffins, and Bagel” section had some bagels and nothing else. No hard boiled eggs or waffles. The juice machine was out of at least 1 juice. There were three pieces of fruit available, a container of gross looking oatmeal, egg frittata, and sausage links. When we asked the attendant about the bringing out more food, he said that they order the food late and therefore they did not have any. If a hotel is going to offer breakfast it should be up to par. I understand that things break and run out but this many things going wrong is not cool. The floor in our room was dirty. They likely dry mop the floors or just vacuum, but this does not remove the dirt. The floor was sticky and our feet were black after only a few minutes of walking on it. I do not know if this is indicative of hotels in the area, this Tru, or Tru hotels in general but I will not be staying at one again (I had planned on staying at one in November but not anymore). Over the years I have likely stayed at about 20 Hilton hotels around the U.S. and world and this one was the worst by far.