Descubra sua estadia em North Port

Serve to sleep , things that improve , will serve to sleep clearly there are things that improve

My Husband and I have stayed at this hotel 10+ times in the last three years and it is always a Great experience! The entire hotel staff is amazing Whitfield, the Operations Supervisor, always welcomes us with a warm smile. He is very caring, and offers a high level of service and professionalism. He is quick to address any needs or questions we have. In the mornings, we look forward to seeing Marie at the Breakfast area. She always says a big 'Good Morning' and asks how you are. She is cheerful and very kind. The breakfast area is always stocked with yummy food options and kept clean. In the evenings, we like to sit at the bar and have a drink and snack/meal with Janey, the Bartender. She is very friendly and wonderful to talk to, She makes tasty drinks and 'bar food'. Most evenings, It's not a surprise to see the entire bar counter seating area completely full while she is there. Janey creates a relaxing and enjoyable atmosphere to unwind in at the end of the day. The hotel is clean, comfortable, quiet and well located. Breakfast is very good with a nice selection of foods and beverages. There are plenty of inside sitting areas and outside sitting areas with couches, chairs and tables. The pool area is very clean, and has tables, chairs and loungers.

The only thing I would put is that the bed was feeling a little hard ; a little uncomfortable at the time of resting ... There is no complaint in Clean and Aceptable breakfast ...

We booked two nights for Christmas 2023 and management blocked out a room with two queen beds and an accessible tub. Upon arrival we learned that our room had been painted and was not available. They did not have another room with two queens and an accessible tub. They also did not notify us before arrival so that we could possibly make other arrangements. We ended up in a room with two queen beds and a roll-in shower. The roll-in shower has no shower chair. The sink has no level surface, and there is no side table to put your stuff while getting ready. The door swings inward so far that it is very difficult to enter/exit and open/close the door. The queen beds take up most of the room in the sleeping area and there is not enough room to maneuver a wheelchair. There is a tall closet for hanging clothes but the doors swing outward so a wheelchair user is not able to open it. The rod to hang clothes is too high to reach. There are no drawers for storage anywhere in the room. Not related to ADA, the shades would not close all the way so there was about 2-3 feet of open window that was not covered. The mattress was not comfortable. The room does not have enough lighting and is too dark. Cosmetically, the hotel is older and has a lot of scratches and dents. It needs a lot more than a coat of paint. We have stayed in a lot of Holiday Inn’s and Express’s, and this was by far the worst. After notifying management, they credited a whopping $50 for our inconvenience. On the plus side, the food was good (they even had sausage gravy for the biscuits) and the staff was very friendly.