Descubra sua estadia em Norco

This is a great hotel. Super clean, spacious and outstanding customer service. From the moment we arrived to the moment we left, it was just one great experience. And not only that, they are even going above and beyond any service I have experienced so far. We were there for the soccer tournament and by mistake the cleaning ladies took my sons jersey. But great service shows when somebody tries everything to help. Not only did they look for the jersey but they even mailed it to my home address. My son was so happy. Great job

Have to say I had a wonderful stay here at the extended stay America Norco hotel! Staff was funny and nice and it felt as if everyone was there to truly help. It was a nice room and I was able to get some pans to cook in my room which was a plus. Hotel was close to many places to eat but also felt quiet for being in Southern California. I had never been to Norco but it was a nice pleasant stay.

Very nice and clean room. The floors are not mopped so your feet gets all black dirty. Service is good.

The rooms were very spacey and very clean. We filled our water bottles in the fitness center and spent some time at the pool. Pretty good views from the hotel and local restaurant options close by and even within walking distance. Great hotel with a great staff and we will definitely be back.

General hotel, in addition to the price is cheaper than other general.

The stay in itself was good, only issue was Saturday morning when we went to breakfast we had an issue with the waffle battery. While someone was using one of the spouts we tried using the other and it would not come out. Once the other spout was no longer in use the one we were using fell off and splattered the waffle mix all over my clothes. After grabbing the attendant they removed the batter mix. It would have been great if there were a washer and dryer to have cleaned my clothes after the incident

The staff was friendly and helpful. The only downside to our trip were the strong sewage smell outside of the hotel, at the entrance. It was persistently present each time we accessed the building. Another smell on the second floor was as string but not offensive, like vinegar near rooms # 210-220. My daughter thought it smelled like a dentist’s office. Smells aside, the halls are brightly lighted and clean with inspirational quotes on each door. Continental breakfast was served daily and the pool was open, though we were too busy to enjoy it. He fitness room remained closed due to the pandemic. We would stay here again fir the convenience on/off the 91 freeway. The beds were not luxury but not terrible. They could be improved with a memory foam topper.

Breakfast is free. It is very simple. There are scrambled eggs, boiled eggs, fruits, bread, etc. Coffee is free for 24 hours. Basic breakfast is enough. Not a lot of food around the hotel, there are two Japanese restaurants, a fast food restaurant, can be considered a not too big plaza. The price / performance ratio is good in the neighborhood. The price of the suite is only 10 dollars higher than the standard room, which is more cost-effective. Free parking. The hotel is very close to Highway 91 and has convenient transportation. The hotel is next to LA Serria University. The environment is very good. I do n’t like taking pictures.

My stay was a disaster the motel was not clean blanket had semen spots all on it floors were dirty bathroom was horrible there was no trash can in the room I dropped my wallet outside and a crackhead tried get gas with one of my cashapp card that was in my wallet the front office didnt wanna help us look at the camera to see who took my wallet we had to buy a mop and lysol to clean and sterilize the room because this motel seems to not care about covid regulations... long story short for peole who is looking for a room please do not i repeat do not waste your money and dont risk your life because its crack heads all around there and they will steal from you.