Descubra sua estadia em Lacey Township

This was our one chance to get away all year. We arrived on Tuesday, August 22 and left on Friday, August 26. The cost was $464.94 for the three nights. We arrived a little early, the lobby was a little run down, and we were put into room 112. No amenities: hair dryer, iron, ice bucket or coffeemaker. The room was not new by any means: the fridge worked but the seal was cracked, the surface under the fridge had definitely been wet many times and you could see the press board where the veneer was missing. The light as you first came in was broken. Room was fairly clean. The man at the front desk took about 20 minutes to find an ice bucket, wash it, find a liner and then brought it to our room. He tried to give us service. We had dinner in Christopher’s Pub on Tuesday. Good food, bartender was excellent, a nice home town feel to the place. Wednesday, we went to the beach and then came back to shower. No water in the shower. We had to get a new room, move all our stuff and then finally shower. The second room, 116, had the 4 amenities mentioned above, the light worked and the shower worked (cold water). We went to the Pub at 7 and a man was yelling at the bartender to close up. I asked the woman at the front desk for a good local restaurant recommendation. Her reply was to google it. Usually, we’re able to get a recommendation and get something good off the beaten path. Ordered in Chinese. Thursday, went to the beach. Shower water was fine. Ate in the Pub. Open mike night was okay. The food was not nearly as good. We figured out that this is a welfare hotel. There is no housekeeping. People put their garbage and dirty towels out in the hall. I had to go to the front desk to get towels, no facecloths available. The breakfast options were about what you would expect: cold cereal, waffle maker, Danish, coffee. One girl was sitting at the table with a blanket draped over her head. You could tell many of the guests were not paying guests. We had packed our own yogurt and fruit so we only got coffee (had to the first morning as we had no coffeemaker) and went back to the room. We were not expecting the Ritz, but were expecting some service and friendliness from the front desk. We got no service other than the man with the ice bucket. This was our one time to get away all year and I had a good time outside of the hotel, but inside was very disappointing. We will never come back. Makes me wonder about the quality of the Wyndham chain.

We had a great time. The service in the Coral ballroom was excellent. The pool was clean and warm. The bartender was great. Our rooms were clean and well appointed and the pillows were comfortable. Our event was great and the overnight stay was very good. Thanks to all

Friendly staff.  Hot water was warm not hot. Bathroom ceiling vent had cold air blowing constantly, not able to stop it - no  on/off switch.  Refrigerator yes  Microwave NO

The Management and hotel staff need a lot of education on respect, privacy, courteous behavior, empathy, and taking responsibility when wrong doing is involved. I wrote a review and it was sent back to me saying for legal reasons they could not post. Very confusing. I went there for my birthday with my mom and sister. It was also a last hurrah before starting chemotherapy. Here were the issues: 1. Musty smell in the rooms 2. Large alive BUG near TV 3. Staff walking in our room without knocking or announcing themselves 4. The rugs are extremely old and fraying and dirty 5. The bottom of the curtains were filthy. When I tried to address it with the staff they become defensive saying it was because we had concerns about the room and they came to check instead of apologizing and saying who they were. Went to the front desk to complain about staff just coming into our room while I was lying down and thought it was my sister and mom coming in the room and when I opened my eyes it was a strange man. It was frightening and disconcerting and I got off of the bed and asked what happened to knocking. The man told me that he thought the room was empty since my mom and sister were at the front desk addressing the concerns. I explained that we were registered as three. I was told by the front desk staff that it was the manager who was concerned, so he entered our room. Nobody seemed to get that no matter what the reason, one should knock and announce yourself before opening the door to a patron's room. It only takes a few seconds to do that. There was no apology for the invasion of privacy. That is my biggest complaint. They just seemed to feel like it was ok to just not knock or announce themselves. In fairness, the beds were comfortable and bathroom clean. The restaurant and bar area was nice. However, it was hard to enjoy these things while the other issues were present. We were provided with a different room. But that one still was smelly, but at least no bugs.