Descubra sua estadia em Hillsboro

The TL;DR is that you want to avoid rooms facing the front of the hotel, especially rooms ending in x24, although rooms ending in even numbers from x20 through x36 should also be viewed with suspicion. The road in front of the hotel curves in a way that any traffic like sonic booms are hitting the hotel. The hotel is located in a mixed use neighborhood with industrial parks, strip malls, high power lines, and apartments. It doesn't get a ton of traffic at night but even the occasional car somehow sounds very loud. Got a room change on my second night. Despite staying during COVID in a nearly empty hotel, I was told the only other available room was on the first floor. I think it was 109. It overlooked the carport. The view wasn't much to look at but it was much quieter. I tend to like Alofts and chose between this location and the one near the Portland Airport. I chose to avoid the latter. Portland has had some post-election rioting with store windows in the downtown area that were not boarded up having been broken this week. The Portland Airport location is in an upscale strip mall that seemed like a magnet for looters. I was renting a car that I didn't want damaged. Sonic booms aside, I guess I liked the layout of the hotel. There is parking in back of the hotel. There is a back door to enter from the parking lot and when checking in, you can have the front desk open that door for you by picking up the phone next to the door. The room was typical Aloft. Clean. Great bed and pillows. However, no bottled water was provided. Short drive to fast food and stores like Barnes and Noble and Nordies Rack. You can probably walk to the local Whole Foods from the property. There are other area hotels. When things settle down politically, I would probably choose to stay in Downtown Portland. Don't get me wrong, it's a decent suburban area with plenty of amenities. I just didn't really enjoy my stay in this hotel.

It's all because of Mary. We have stayed hundreds and hundreds of nights at various Embassy Suites and Hilton Properties in the past 40 years (Including living in the Washington Square Tigard, OR Embassy Suites for 5.5 months in 2005 while our house was being built). Never, and I do mean never, have we run into such an amazing, caring, thoughtful, professional, organized, thorough, and delightfully charming Front Desk hostess as Mary. In all honesty I would suggest giving her a raise in the hopes of never losing her. Yes...she is THAT good! Mary is a Superstar with a capital S! However I will say Adriana that works the breakfast detail is also quite sweet and is an amazingly hard worker. Also shout out to Gisele at the front desk who salvaged my 27th anniversary dinner by arranging a shower across the parking lot at your sister hotel The Hampton Inn on Jan.25 when the water went out the first time. But our whole experience comes down to one incredible, lovely, and most engaging lady...Mary. Yes indeed, ”There is something about Mary!”

Very good, must live

When we arrived at 7.30pm following a very long, stressful journey we could not see any staff. After waiting 5 minutes I went to the laundry and found a member of staff and asked if anyone was working on reception, she said she would go and find someone. Eventually a receptionist arrived , no apology for keeping us waiting and grumpily said ID, when I handed it over she said “oh good” in a sarcastic way. She proceeded to ask us why we were visiting the area and after explaining we were touring round she said (in a very uninterested way) “oh interesting”. She then told us about the daily evening reception that we could enjoy but this finished on a Wednesday (the day we arrived) and she said oh well maybe next time. The room had a very strange lay out. You had just about enough room to walk between the bed & TV. Every morning the room and corridor was filled with the smell of food being cooked (we were on the 4th floor). The smell was the same every day so it couldn’t have been coming from a room. As this hotel is in the IHG family and we had stayed in a couple of these already on the trip and had received a daily cleaning service we had assumed we would get the same here. After being out for the day we returned to find that our room had not been serviced. I went to reception and spoke to the same person that had checked us in. She asked if we had read the notice at reception (to explain what cleaning we would receive), I said no, where is the notice and she couldn’t find one! She then asked what service we had been receiving at other hotels and I explained that as they are in the same family we would assume it would be the same. She then told us they only clean every 5 days but she would give us some fresh towels. Breakfast was unsatisfactory. They serve until 9am on a weekday. We went down at 8.30am the first day to find cold coffee, no yoghurt, no fruit, virtually no cereal and no staff to ask. After that we sorted our own breakfast. To rub salt into the wound when we got home we found that they have debited our credit card around $500! This stay was prepaid, we did not incur any incidental charges and we have had no invoice from the hotel to explain what these erroneous charges were for. The case is now with our credit card company. It seems a shame as the hotel itself is quite nice but obviously poorly managed.

The place was the best! The staff all stunningly kind, helpful and friendly. I stayed at 2 other establishments this trip. This hands down won. It was less expensive. I really appreciated the breafast and coffee. They had real! Milk for the coffee. They dont charge for coffee, parking, or breakfast unlike one of the other hotels stayed. Nice quiet location. The bed was clean. The room freshly smelling. Its not modern but comfortable and homey. Great kitchen. Large fridge. Amazing laundry room. I have compared i am soo glad i found this. The value is right on. I want alot! For a low price They delivered!! Thank u for the stay. And the staff were amazing from the breakfast guy to check in peeps.

I have stayed here a few times and every time it has been great! The staff is very friendly, the rooms are very nice and the amenities are good.

The room is as comfortable and warm as ever, and the hotel-style hotel is also fully equipped. Unfortunately, there is no time to use the kitchen. The hotel has a buffet breakfast. The happiest thing is to watch the World Cup while eating breakfast.