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Booked two rooms at this hotel for a family stay. One room was adequate but the other appeared to be in the middle of renovations and was unsuitable for guests. The faucet was literally not attached to the sink. There was a huge cracked section of plaster in the bathtub, making it unusable. And to top things off, there was an empty tequila bottle in the sleeper sofa. We arrived after a long day and after having dinner we found the office locked so could not bring up these issues with a staff member. The next morning, we expressed our disappointment and sought a partial refund. Since we booked through a third party, we were told to contact them directly. We did so and was not even offered an apology by the property. Hate to post negative reviews, but this room was totally not acceptable for the amount we paid for it. Only giving the extra star since the second room was okay and the breakfast was adequate. But we definitely expected more from the La Quinta brand.

Wow....what a horrible night. Before I begin, this hotel is not up to Courtyard standards. It's not up to Fairfield Inn standards. It's more like Ramada Inn standards. Out of the control of the hotel....There was a helicopter circling for one hour obviously looking for someone close to the hotel. No one knew what was going on. Second event...at 12:30 am, a fight between several people happened outside our door. We had 3 choices...call the front desk (a young person who could really do nothing) , call the police, or just wait until it was over. We waited and in a half hour it was over. We made sure that where we were in the room, a bullet could not get us if it came down to that. What the hotel can control....this place is just too tired to be called a Courtyard. I'm surprised that Marriott still operates this place. Bed lumpy. Linens too small as I had to keep putting the fitted sheet back on the bed. Towers that were so bare they represented a hankie instead of a towel. Clogged bath sink. Shower curtain too short representing water all over the bath. The TV is so small it resembled by computer monitor. The smell of cigarette smoke in the bathroom. The heater so loud that we had to turn it off to sleep. Avoid this place if at all possible. In fact, avoid Victorville if at all possible. A property like this makes me lose faith in other travelers who ranked it high.

Convenient transportation, very close to Mountain High, 30 minutes by car, free parking. The restaurant around the hotel is very good and can be reached on foot, and the hotel also has breakfast. The hotel should be renovated in recent years, the facilities are very new, the room layout is very reasonable, and the bedding is very comfortable. The front desk is very warm and professional. In short, I like it very much, and it is worth the money.

A step above Motel 6 and Days Inn. The rooms look trendy and cool for the area. Good sleep quality, although it looks like the decor is being torn up due to the guests that perhaps stay there. Maybe better cleaning and touching up the rooms after bad guests tear them up will keep the rooms looking nice and trendy.

The front desk was very warm, the breakfast cake was delicious, it was on the high speed side, and it was a bit noisy at night. There is still some distance from the place to eat around, and finally I ate panda express.

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