Descubra sua estadia em Grand Chute

I checked in for work reasons on a Thursday and had planned to stay until Saturday morning. The first night I got in late and worked late so I didn't notice the unclean conditions until Friday. The towels were dirty, the carpet had food on it and there were clothes tags on the floor. The mini fridge had other people's belongings including alcohol. Upon further inspection I saw the tell tale signs of bed bugs. I've worked in hotels and I know what that looks like. Packed up and explained to the front desk associates I was leaving and expected a full refund for my stay. They ignored me. I asked to speak with someone in a more senior position and they ignored me. A few guests noticed that I was being ignored and asked what happened and I told them my room was dirty and I saw bedbugs. I called an Uber and once I was in my ride a front desk associate CHASED me and physically banged on the Uber car, verbally assaulted me for making ”serious accusations. ” I have still not received my refund and they continue to ignore my request for my money back. I have never experienced anything like this in my life.

Our family stayed over night and the staff was so friendly and helpful. It is hard to fi d good help these days, but the crew was so good to us. The hotel is a bit dated but it was so clean and comfortable.

LOVE LOVE LOVE the Holiday Inn Appleton. This was our first visit, and we were in town for an AAU basketball tournament. This place was perfect in every way. Close to the tournament venues, safe, secure, and had every amenity under the sun. We liked the bar and talking to the very personable bartender. She was awesome! The grab and go beverages in the Lobby were wonderful. Pool looked fun. Breakfast looked good, although we didn't get a chance to try it this time around. Safe, secure free parking. Great to have a fridge and microwave in the room. Loved the shower. The bed and pillows were dreamy. Very comfortable! The front desk staff were kind. We didn't think we would get housekeeping service but the room was clean when we came back from our tournament! What a nice bonus. It was a great rate at a great place. We'll be back!

The experience was very bad. I asked the customer service to clean the room, but they didn't. There was only one bottle of water for two people in the room. It was not clean and comfortable. I don't recommend staying here.

Everything is great, there are many restaurants around, very suitable for business travel

The hotel is very good, very quiet, the bed is very comfortable at night, suitable for business trips.

The hotel is very good, the environment is very quiet, the wifi signal is not good, this needs to be paid attention to