Descubra sua estadia em Franklin

We booked this hotel so we could go to a Brewers game and only booked for one night. But as we arrived my husband had a heart attack and had to be hospitalized for a couple of days. Brianna was amazing and checked on us. She gave us recommendations and honored our requests and silly questions. She even held our room so that we wouldn’t have to move rooms or hotels. The place was clean including the pool and fitness area. The breakfast was great and had lots of choices. We would definitely recommend this hotel. 👍👍

I come to Milwaukee 4-6 times a year and decided to try out this hotel for a 5 night stay. Stayed in a one bedroom suite with a full kitchen. The room itself was reasonablly clean (except for 2 tennis balls I found under the bedroom AC). The kitchen area was very clean. The dishes and glasses were spotless. It was well appointed with towels, and dish soap and dishwasher soap. The full size fridge was good, although it runs to the warm side even if you set the temp to the highest position. Recycling containers are also in the room. The room was also made hypoallergenic with feather free pillows. The bedroom has ample space for your belongings. The sink is separate from the toilet/tub area, which I personally do not like. This kind of set up requires someone to open doorknobs before washing their hands after using the toilet, which I find gross. It is also a very inconvenient set up if you are with someone who wants to sleep longer than you. You cannot turn on the lights at the sink or use the vanity area without waking them up. In addition the toilet area light is motion detected, so if you get up during the night a blaring light hits you and disturbs the person you are sharing a room with. A better design would have been a simple night light on the switchplate in the toilet area. The hotel is new, which is very nice, but it lacks quality insulation you find in older hotels. I could hear everything going on in the rooms above me and next to me. The outdoor patio is terrific. The grill was immaculately clean and I felt very comfortable using it. Every day of my stay I saw a maintenance man outside cleaning tables etc. Nicely done. The fire pit resides directly next to the grill and is a great place to sit with family. I saw it being used every night of my stay. There is also a pool and laundry room, which are clean and modern. The gym area is also well equipped. Parking is free, which always factors into where I stay. The front desk staff are very pleasant and kind. Most especially a woman by the name ”Katisha???” (I don't think I spelled this right). She was very engaging and customer service focused. The one area that could use a kick up is Diamond status perk recognition. The room I received for 5 nights was on the second floor right above the front entrance. (I requested the top floor be assigned in my reservation.) It was a very noisy area with lots of car lights etc. Not very comfortable, especially for 5 nights. Also at check out I requested a 1 hour complimentary check out (moving it from 11am to noon). The person on the front desk called the housekeeping department to ask them if it was OK and they said no. I've had status with Hilton for 20+ years and this was the first time I've ever been denied a 1 hour extension. It was also the first time I've ever seen the front desk not be empowered to make a decision like this...seemed very odd that they had to ask the housekeeper. If the price is right and I have g

Well-regulated,

Quiet and comfortable!

LA Quinta inn and oak creek is the best hotel I ever been in me my wife in kids recomind you give them a try the breakfast is good the people there are nice in the works are always on time for everything i love it here in i will always book a trip here because good front desk workers and they know what they are doing from the first day I went there it change my life for ever

Fantastic customer service (which is normal for this brand of hotel in my opinion) From Josh at the front desk to Lee the GM, they went over and above to accommodate my family for my daughter’s graduation. I switched from Hilton to IHG a few years back and never turned back. This hotel was very clean but that was no surprise as I have yet to stay at a Holiday Inn that wasn’t. The breakfast was hot and fresh and exactly what we needed to get the day rolling. Thanks again to the staff here for all their hard work and for making my family comfortable. You guys ROCK!!!

Location, value, and facilities were great, but sadly things went a little downhill after check in. Check in process was smooth and the room was clean and welcoming. However, the next day when I was back in the afternoon, the maid would prop open the rooms with was working on with the deadbolt blocking the doors from closing. She would prop the doors open even if she was at the other end of the hall. This causes the door to the room next to mine to swing and bang loudly. Constantly, which was rough as I was on a zoom call in the morning and trying to rest afterward because my evening event. Then, at the morning of check out, I went to my car to put my bags away before checking out and the shuttle driver almost hit me as I was walking to the lobby because he was going very fast and was trying to swing into a parking spot in front of the lobby doors. He yelled at me from where was sitting and was gesturing wildly with his hands, I wasn't sure but I thought he gave me the finger. Finally, the woman at check out was very terse and rude as I tried to ask questions because I had an additional charge on my account--which she said was the hold for the days stayed, but I was charged 3 times for a 2 day stay. It wasn't until I called later in the evening (as she did not seem to have the patience to answer my questions) that I found out that they erroneously charged my card for another room (the invoice even says ”wrong card”). Everything was great until the second day. I would probably stay again for the convenience and value, but try to limit my interactions to with the staff at a minimum.