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Incrível 4,5+Ótimo 4.0+Bom 3.5+Agradável 3.0+
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4.6/5
Outstanding
SSmithTiffanyThe place is inviting and beautiful, worth a visit. There was wonderful service and many complimentary items as well, such as breakfast, cheese and wine, and milk and cookies.
Everything was very nice especially considering the age.
What caught our attention most probably is that they have a cat, miss sally, who is just out and about, and is a sweet
little surprise
GGuest UserThe room was very clean and spacious for a double queen. The pool was actually warm, and nice to use, with a very clean area. The staff was so friendly and accommodating to needs. We enjoyed our stay immensely. Only complaint is the price of staying at any hotel, but for the price, you get things that make for a good stay. Nice hot breakfast included.
While the Village Inn is an older place, it offers an affordable place to hold a smaller conference or convention. They have several sizes in meeting rooms and setups. Also on site is a breakfast buffet and a restaurant. The site is also in the growing town of Clemmons which offers a good variety of other places to eat.
GGuest UserMy experience was taxing to say the least. I arrived, after working an eight-hour day and traveling five hours, to a room that had old urine stains at the base of the toilet (both sides). The staff immediately provided a replacement, but it had the same issue. The third room was much better but clearly had not been used or dusted in a long time. The staff member did state that they do not typically have much business. I would expect that there is ample time to clean the rooms, even spot-checking the ones not in use. If I had had the energy, I would have taken the loss and gone to a different hotel. Luckily, I was checking out after two nights. I will not be returning, frequenting any Baymont properties, or recommending to anyone.
GGuest UserIn town for 1 night to visitan ill parent. Booked this location last minute online. We had a pet so we paid an additional $15 fee for the dog. Mattress was adequate for one nights sleep. But the room needed some housekeeping attention. The bath towels were full of hair...not ours. The vanity light and ceiling were disgustingly stained. Hotel was in no way accommodating to the comcerns. I was offered my $15 pet fee back. WHAT...my pet was not the problem. The probpem is the lack of sanitation, attention and customer service at this location. The lady who checked us out said she was going to check the towels. THEY SHOULDVE BEEN CHECKED BEFORE YOU GAVE US THE ROOM...NOT WHEN WE ARE LEAVING. Although they are independently owned I will be contacting Choice and sharing the photos.
GGuest UserChose the location due to proximity to family we were visiting. Location is great -- close to highways, mall, and lots of restaurants. Once inside, though, we were surprised at the age of the hotel and its need for updates and repairs. The elevator was small and finicky; it liked to alarm for no reason when getting in. The hallways were hot and needed vacuuming. Our room was very spacious, with the door to the hall and bathroom placed at an angle to increase accessibility. The carpet in the room was stained, there was a hole punched in the wall, mildew on the shower curtain, a pink mystery stain on the ceiling in the shower, dead insects in the ceiling light in the bathroom, no extra toilet paper (we quickly ran out), and no tissues in the built-in tissue holder on the sink. Relatives of ours in another room said their soap holder shelf in their shower was ripped out and there was a hole in its place--no covering/tape/anything. We were informed that there would be no maid service during our stay (if staying less than 7 days) due to lack of staff, so if we needed anything, you had to go to the front desk for it. Breakfast was available; the only hot items were waffles or instant grits (hot water was available). Overall, the property seemed in need of a deep clean at a minimum, or at best, an update. The price is reasonable, but I would rather pay a bit more for a better-kept property with daily maid service available.
DDaisy SosaThe location is great. With gas station right next door and dollar general around the corner. Access to the highway as well as main rd. The housekeepers are great and friendly. Always willing to help.. the breakfast could be better but at least thier is breakfast
GGuest UserThis is a wonderful place to say besides some minor glitches. It’s now going on 24 hrs since we turned in our towels and have yet to receive fresh ones. When asked about receiving them the young lady responded with “we are out”. So we shall wait and see if we receive any today. Other then this one incident we have never had issues here before. My family and I strongly recommend staying here.!
GGuest UserFilthy, musty hallways. Only good thing is clean bedding in room. Bathroom looked like a 2 year old caulked the repairs, chipped pain all over bathroom and ceiling in room. Elevator under repair, freight elevator sounded like it was ready to break. Upon arrival told pool was closed yet there were children swimming in it. Tiles in entryway to hotel all cracked and crumbling, covered over with rugs...Total tripping hazard . Neighborhood was terrible. I was actually approached by panhandler in a fast food restaurant 2 blocks away. If I hadn't been so tired (I drove quite a distance that day) we would have gone further down the road on our journey.
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