Descubra sua estadia em Falling Waters

There were no issues, clean and nice.

Ordinary motel.

Front desk staff were truly wonderful. Was given much helpful information about area. I stayed in room 225 and the a/c was so noisy, it sounded like a jet engine turning in attempts to start. For a full minute, it would run up then finally the compressor would kick in and cool the room for a minute, then reach temp and shut off, only to do it again in about 15 minutes. I tried sleeping beginning at 8:30 pm and finally fell asleep at 7 am. The bed was very comfortable, so although I got little sleep, my body did get rest. The pillows were rather lumpy and uncomfortable, though. My big complaint was housekeeping. She set her cart beside my door and made so much noise in an apparent attempt to wake me. Her constant coughing immediate made me think of COVID19, so I was afraid to open my door. After she left my area, I left and as I was leaving, she approached me, maskless, to ask if I was leaving and if anyone else was in the room. I turned away from her but she kept coming closer. Yuck! She even looked sick. Other than the a/c and housekeeping, my stay was decent.

One night stay. Staff were great, room was modern and clean, comfortable bed, breakfast was good. Good hotel selection for the price. My only recommendation to the hotel would be better cleaning of surfaces in hallways, elevator, etc. Everything was smudged, fingerprinted, little bit of “ew” feeling. But hotel did appear to be full with a lot of kids so maybe this was not the norm.

The watch was good and I rested so well.

We stayed here in a king suite. Unfortunately although I requested a quiet our room was extremely noisy next to the highway. The room was otherwise comfortable. We were just too tired from a daylong drive to complain or change rooms. If quiet is important make sure that's what you get before leaving the reception area. The breakfast was inedible - - truly awful. This hotel is convenient to the highway and a restaurant is within walking distance. I would not stay here again.

I wrote a review of this hotel almost exactly one year ago. It's still a solid choice for a short stay. It's just a bit more aged. You'll see stains on the carpets, dings in the furniture, and a few more signs of a hotel facing the same staffing challenges all others are facing. It's clean, comfortable, and well-manged in spite of these things. One thing that has not changed is the friendliness and professionalism of the staff. They go out of their way to make check-ins, check-outs and requests efficient. They do it with a smile and it makes you feel very welcomed. A few minor things to know if you're wondering whether to stay here: The pool is in a semi-permanent state of ”under repair.” So if that's important to you, you may want to opt for the Springhill Suites next door. The Courtyard is a bit more tailored to the needs of business travelers than the Springhill next door. It has a larger lobby and cafe area with more seating. Since they don't offer a ”free” breakfast like the Springhill and their rates are a few dollars higher, the Courtyard tends not to attract as many large groups like high school and college sports teams or tours. Overall, it's one of the best options if you're passing through Hagerstown.