Descubra sua estadia em Bernalillo

It was nice to be able to check in immediately after showing the reservation copy. There were quite a lot of dishes, and I had to finish all of them.

Standard super 8. Nothing distinguishing

I have stayed at this location a number of times in recent months but upon my arrival for a 2 night stay today--April 25, 2021--with a prebooked, prepaid and non-refundable booking, I was told by the person at the desk that they charge local area residents a $200 CASH deposit in order for them to stay. I'd have had no issue with them putting a $200 refundable deposit on my credit card but cash was requested. Now, I am not a bad customer by any means. I am clean, quiet, and peaceable and my room is left clean after every visit. I often utilize local hotels as a quiet workspace but I won't be back to this location. I'm old enough to remember the days when businesses wanted repeat customers and worked to build relationships with them--even asking for the favor of referrals from them. Not only will I not return to this location, I will not be recommending them to my out of town guests. It's sad really but I won't spend my money where I am treated as ”suspect” due to the behavior and trouble of others. I get hotels have issues but it's not like I've not stayed there before and had been treated as a welcome guest.

Perfectly fine if you never want your room serviced. Night manager (from my home state of NY) was incredibly rude about it as well. As if it was my fault that I didn't leave my room for the day until 10am. Weekend manager Debra was very sweet and did make sure my room was cleaned the one day she was there but overall, very displeased with the rest of our stay. Would not stay there again, and unfortunately for them, we will be in the area frequently as our son bought a house nearby. It was really a shame that we were treated so poorly as the hotel itself is nicely decorated and the breakfast was great.

The room is clean and tidy

The room was very clean felt safe with my family plenty of towels internet worked great . Breakfast is a grab and go not a full breakfast bar which was fine . No issues with parking lot in a safe area of town

My uncle made the reservations for us. We didn't realize it was also a place where people lived (I think). But nonetheless, we didn't have any complaints. Our room was clean even though it was the first room to the left and the ice machine wasn't too far from it. We were able to watch good movie channels so we didn't hear a thing. I took a bath in a very clean bathroom with hot running water. The people outside the motel were a little iffy. The breakfast was very good with waffles and cinnamon rolls, orange juice, coffee, cereal, etc.

I reserved a day room (8am-5pm). On check in, the person at the front desk had no idea what a day room was. After explaining it for or five times, she said nothing was available. Then she asked me to wait while she looked into it. I then waited while she checked out 10 or 12 people because no one else was on duty and the manager unreachable. Then she found a room she could give me but couldn’t complete the check in and I had to wait again. Eventually the manager strolled in to work at 9:30 am and supervised the check in (although she didn’t apologize or indeed say anything to me), and I got into the room by 9:40. But here’s the thing: I was attending a day long conference online, which is why I reserved a hotel room, and had missed roughly two hours of it. Then on top of it all, the sign about the restaurant hours says breakfast ends at 11 am on the weekends. I went down during my conference break at 10:40 am and it was closed. I went back to my room and called twice before reaching someone who said “that’s a pre-COVID sign”. So you have had two years to change it and haven’t? I booked a hotel room for my online conference partly so that I wouldn’t have to leave the premises to eat as the lunch break was short. At no point was I informed of earlier hours. Then once in the room the air conditioner did not work and it was 76 degrees the whole time. A total disaster.

Generally, not recommended

We were given room 210, apparently the designated ‘pet’ room. It is not located on the main corridor but behind the elevators, so it took a bit to find it tucked away. The room is small with a queen bed that sits on rails instead of an enclosed box as we are used to seeing. Great hiding place for your pet. Especially since the lining for the box springs is torn away and hanging on the floor. There is only a walk-in shower and the only place to put pet items is in the bathroom which is crowded to start. The employees were all courteous and smiling. The breakfast attendant was especially nice and efficient. That being said, the property could use more seating for meals. This was on a Friday morning and people were in the lobby area eating on their laps.