Descubra sua estadia em Bayshore Gardens

Booked this hotel for a quick overnight stay. The price was reasonable compared to other hotels in close proximity. We normally stay at a bit nicer hotel but took a chance on this one based on the many great reviews. Pros Extremely nice check in staff Convenient to airport and highway Nice heated pool Cute tiki bar area Room was clean and newly painted spacious Bathroom was clean although tub was old Bed comfort was ok Couch in room Small kitchenette for longer stays Elevator available Free parking Cons Room has old carpet smells musty Tub is old and worn Furniture is worn and tired Noisy street and planes Humidifier in room was full and noisy The musty smell would prohibit me from staying here again. They started updates they may want to consider removing the carpet next. Otherwise it wasn’t bad for a quick stay.

The location is within img academy, so it is very suitable for boarding student care, the swimming pool is convenient to use, and the facilities and interior of the rooms are excellent.

Nice and quiet.

My boyfriend and I stayed at this location. Excellent, clean rooms and property. Best breakfast selection. The pool was heated, which my daughter enjoyed tremendously. Staff was very friendly. Some of the housekeeping staff didn't speak any English, but I was still able to get what I needed from them. I wish I got her name. She was so nice. Will definitely start staying at other locations.

This horrific experience occurred this past weekend, January 26-28. We were advised prior to our arrival at the Hilton Garden Inn by family who had checked in earlier that the hotel had NO hot water. On arrival late Friday afternoon, we asked about problem and was told that heater had been fixed and that water was being warmed and would be hot later that day. This turned out to be a complete lie! When we called the front desk the next morning at 730 am after finding only a cold shower, we were told that the heater had not been fixed but that plumbers had been called. We checked back to the front desk mid-morning and were told the plumbers were still coming but hadn't yet arrived. We checked back again early afternoon and was told the heater would not be fixed until two days later. Apparently parts weren't available until then! I asked for our rooms to be comp'd but was only offered a free buffet breakfast and a $50 one night discount. I told the front desk manager Rick Ring that was not adequate given that I was told on check in that the problem had been fixed and that front desk staff lied to me. Ring responded that $50 was the maximum discount he was authorized to provide. I asked Ring to speak with the general manager Catlin Naser who was off site but access was denied stating he wasn’t available. Hard to believe that the general manager couldn’t be contacted if there was a fire or worse! I asked without hot water how did they clean dishes, etc. used for breakfast which was to me a sort of a disgusting, unhealthy thought. I mentioned that I led a group of ten families who had stayed at the hotel before and would now would not return but that didn't matter. I am a frequent traveler. What I have encountered problems like this in the past, my rooms are always fully comp'd and alternate hotel, which is also covered by the hotel without the hot water, is offered for the stay. Feels like the owners of this Hilton Garden Inn are dishonest or have gone cheap and don't understand importance of good customer service. Or if they do value good customer service than there is a failure in the management and training of their employees. In any event, we with our ten rooms will not stay there again. We will seek reversal of charges through our credit card company. I will report the food health and safety question to Florida Health next week, when their call center will be available. With this review, we hope all will beware of this Inn until their management changes. Bad place and bad people. PS After posting this review, we witnessed another irate guest who “wanted his money back” which was refused by the front desk. He apparently had not been told at check that was no hot water. The shouting match went on for about fifteen minutes ending with the front desk threatening to call the Sarasota Police. With choices, why spend your money here? Honesty and integrity matter.

It became obvious on check-in that the staff were pulling double or triple duty. Certainly as a result of staff shortages due to Covid, these folks were all pulling together to get things done. Not always available, there was always someone to find what you needed. The room was clean and the beds very, very comfortable. The breakfasts were good and well maintained. Julie, Holly and Jeff made my wife and I very welcomed.

We checked in early, and were immediately accommodated. Every staff member we met was was friendly and eager to make our stay as comfortable as possible. Room was clean and comfortable. Pool, spa, outdoor patio were clean and enjoyable. Fitness room looked well-provisioned. Breakfast ws fantastic and staff was friendly and helpful as well.

Everything was ok for the price. It was clean but very run down. There was a homeless guy screaming in the parking lot one morning at 8 am and what seemed to be gangs of young men hanging out in the parking lot. Lots of college kids on spring break so a bit noisy at night. Also, we didn't dare venture to the pool, especially in the evening. It just didn't feel safe. Large dumpster in the parking lot in full view loaded with all kinds of garbage. But it was good for what we wanted and we didn't spend much time there besides to sleep at night. Maid service was consistently good.

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This was the best hotel I ever stayed in it was so beautiful it has a amazing views spa room yoga room Massage room and most of all priced prices were great booking.com And a heated pool a Hot tub and te rooms come from standard rooms King size studios to kitchenettes