Descubra sua estadia em Ann Arbor

We have stayed at other hotels when visiting our student and this is one of the best. Great location, great rooms. We were only there for a night but it did not disappoint. We walked to amazing restaurants and shopping. The curtains are actually blackout and the bed is so comfortable you will want to know what mattress it is. When you walk up the view over Ann Arbor is great.

A very satisfying living experience! First, it is very close to the UMich campus, only 15 minutes walk, and free parking is available; second, the hotel is very unique, with a history of more than 100 years, each room has a different theme, beautifully decorated, warmly furnished, and the experience is very different from those business hotels; third, the price is not expensive, classic gourmet breakfast, and a self-service kitchen is provided; fourth, the hotel owner is a Chinese compatriot, the service is thoughtful and the hospitality is warm; fifth, the surrounding area is in a wealthy area, with beautiful scenery, safe and quiet. I will patronize it next time I go, it is highly recommended!

Hotel location is good, 15 minutes drive to the University of Michigan, there is a mall around 1 km, there are restaurants, and supermarkets, where the noodle world and Mexican food are good, the front parking lot is free, the breakfast is simple American, can eat. The hotel is cleaned.

I expected much better when I first walked into the Kensington Hotel in Ann Arbor, but I was completely wrong. We paid over $600 for a room, only to find bugs crawling all over the floors and ceilings, pee on the toilet seat, and black mold growing from the windows. It was disgusting. Also, to make matters worse the toilet would run constantly. I took photos for the staff to see and understand but they only turned their heads. The service made it even worse. Katie, one of the managers, treated us horribly and made us feel like we were crazy for bringing up these issues. We repeatedly asked for basic amenities like soap for the shower, and never got any. When we requested to switch rooms because of the state of ours, we were told nothing was available. How can they overbook rooms like this when there are serious health issues in some of them? To top it off, this wasn’t even during a busy football game weekend—we were here for a wedding. I understand the hotel might get busier during game weekends, but that doesn’t excuse the poor quality of the room or the terrible service we experienced. The only positive note was June and Cade at the front desk, who were polite and helpful. Unfortunately, every other encounter we had was awful. I would never stay here again or recommend this hotel to anyone.

All of these positive reviews are shocking to me, definitely planted for sure. I stayed on this property when it was the Candlewood a few years ago and it was ok. Just got back from there and it has REALLY gone downhill. Checked in, went up to my room and it smelled like stale cigarettes and bad decisions, went back down to the desk and the clerk immediately changed my room. she was the best part of my stay, very pleasant and trying hard to help me. She walked up with me and agreed that the room smelled. She walked me to the new room and it smelled better. After being there a few minutes alone and looking around, I realized that this was NOT going to be good. The phone was not plugged in and there was no where to plug it in. The dishwasher door was broken and there were dirty dishes in it. The chairs were ripped and had food stains, the refrigerator was old and dirty made a very startling loud clunking noise when it powered off. the cheap coffee pot was broken and unusable, there was popcorn and filth under the couch that looks like it been there for a LONG time. The clock wasn't set to the right time in the bedroom. it was very dusty, dirt in the drawers, hair in the tub, chairs ripped and food stains on them, nothing was replenished, no body wash, soap, extra towels, dish soap, NOTHING. It looked like it was a quick ”flush and dust” ( Barely) after the last guest. I headed down to the front desk to see if I can at least get some supplies (I passed an old sock on the floor in the hallway, which remained there for my entire stay) and I saw a housekeeper along the way, I thought maybe I can ask her for what I need, I said hello and she IGNORED ME! I continued down to the desk, was telling the clerk what I needed and I heard a voice coming from the back yelling to have the housekeeper go up and make it right. I then asked for the manager, she came out and the first thing out of her mouth was I gave you a discount for one night of your stay because you weren't happy. I told her that I didn't want the discount I just wanted to tell her about what was wrong and she may want to consider training the staff better, she was very ”Canned” in her responses telling me that they are rated up in the 90s, its a great property, the staff is amazing and she was very sorry, BLAH, BLAH, BLAH. She said there was a long term guest that stayed before me (SO I guess that's a good excuse?!) I asked her to come up to the room and see for herself because i didn't want to ”Be that girl” and just complain and she completely ignored my requested and wanted to send her housekeeper up to make it right, but I had to tell her if I wanted her to go up fast because she was leaving for the day!( The one with the attitude that totally ignored me when I tried to approach her on the way down? No thank you) The manager was so snarky and phony, When I realized that she would be ZERO help to me I respectfully thanked her and wished her a good day, she yelled no YOU HAVE A GOOD DAY, as I

This quirky and homey B&B was delightful! It's a perfect location to the university and walking into town for restaurants & shops. Pat, the proprietor, was friendly and responsive to any and all requests. The rooms were comfortable and spacious, some with outdoor spaces and each of our bedrooms had ensuite bathrooms. There were great amenities (fridge, microwave, snacks, tea, etc). The rooms could use a deep cleaning but aside from that, met all our needs. The breakfast in the morning was great (both food set- yogurt, cereal, fresh fruit, coffee) and freshly prepared eggs or quiche! The main area has different collectibles housed on the shelves. If you want a true B&B experience, this is the place!

Don’t let the pictures online fool you! My stay here did not live up to expectations or my past stays at other Staybridge hotels (or other IHG hotels in other cities around the world, for that matter). However, my stay was not all negative, so let me focus on the positives first. Let me note that while I stayed here for one night while in the process of moving to a new city, I did not have the breakfast here, nor did I use the hotel’s amenities, so this review will skip those parts of the stay. The hotel’s location is very convenient, located just off I-94 which provides easy access to DTW as needed. It is also located to a lot of nearby restaurants and stores, although a bit of a drive from the University of Michigan if you are here for the university. The lobby provides a cheery, refreshing welcome upon entering, and the front desk staff were friendly and attentive. The rooms are also pretty spacious, no surprise given this is a hotel composed of suites. The bed is also very comfortable and I received a good night sleep. But that’s pretty much where it all ends positivity wise… Despite the room being spacious, it seems as if housekeeping does not do their job as the room was very dirty upon entering. There were also stains on the walls and there were even blood stains in certain areas of the washroom. Absolutely disgusting, and especially unacceptable especially during pandemic times! The shower was also below average and water pressure was quite weak. If I had to describe what the shower experience was like at this hotel, it was almost as if the water was trickling. Seriously. It seems as if there are a numerous amount of hotels in close proximity to this one. I would most certainly look at those other options, because other people are pointing out the same flaws as me online. 2 stars seems just right for me given that there were some positives about my stay here.

The location is located in the city center and the university campus. The hotel is clean and comfortable, with advanced facilities, user-friendly design, and good service attitude. The son is very praised, saying that it is on the same level as a five-star hotel, and the breakfast is good!

This place is fantastic! My suite was roomy, clean, modern, comfortable, and incredibly affordable for the location. Much nicer than many hotels I've stayed in. I'm really glad my usual hotel near campus was booked or I would not have found this. The unit had everything: nice spacious bathroom, separate bedroom with a firm, comfortable bed, sofa, FULL kitchen with nice new appliances, washer/dryer (which I didn't use but they look brand new and nice -- not noisy old things you find in some rentals), smart TV, fast wifi, an outside porch with a nice view over 4th street, and it was quiet. I didn't need a car to get to campus but if you bring one, there is a structure nearby and street parking (but you'll have to pay for street parking too). Highly recommended!

Hotel is good, (*๓ ́╰╯`๓) The only thing that can be included if breakfast is perfect! The surrounding traffic is quite convenient and the parking lot is big enough. The hotel to the restaurant can walk from the indoor passage, it is also very convenient!