Descubra sua estadia em Anaheim

Love the location and the shuttle. Very helpful with my mother-in-law getting to and from the parks without having to walk extra. Also great for kids at the end of the night when we are all tired and worn out. Wonderful and helpful staff and both the hotel and shuttle. Many times the driver helped my hubby with the stroller. Rooms were spacious and felt like home.Such a nice place we can't wait to come back in December.

During the course of our stay medications were stolen from our room. When discovered the matter was immediately brought to the attention of front desk staff, who did not really seem surprised or to care one bit. I later made contact with the guest service manager, who also did not really seem to care one bit about what happened and told me to call the police, which I had already done. The guest service manager later provided me with information that the only staff member who had been in our room during our stay was the houseman. The houseman had evidently been questioned by management and denied taking anything from the room, which is not surprising. The guest service manger told me there was no evidence to prove the houseman had taken anything nor was there evidence that we ever had the medication in the room. I took this as an insinuation that we were lying about the theft, which I found to be very offensive. When I called the house manager on her statement she began back peddling her statement and again told me to call the police. I don't think it really takes a rocket scientist to figure out where the medication went, since the only other people in our room were my wife, myself, and our two young children, and the houseman. My wife experienced a great deal of emotional angst and physical pain by being without her medication. She spent the good part of a day, that we were supposed to be enjoying at Disneyland, on the phone with her out of state doctor, insurance, and the local pharmacy to get the medication replaced. All in all the replacement medication cost us $107.00 out of pocket as well as the loss of a day at Disneyland, about $400.00. When the guest services manger was presented with this all she could say was there was nothing she could do and to call the police. She eventually provided me with a form to fill out that she was supposedly going to turn in to insurance, as of 10/19/22 we have heard nothing further from guest services mangager. When I asked to speak with guest services manager's supervisor she told me she did not have one and that she was the top person. I asked her if she owned the hotel and she told me she did. It seems as the owner of the hotel she could have done a lot to make the situation better. She could have offered to pay for the medications. She could have comped a nights stay. Saying there was nothing she could do and basically calling me and my wife liar was inexcusable and she is a sorry excuse for a ”Guest Services Manager.” I requested blankets the first night of our stay. None were brought to the room, ever. On day three I made a request for towels, toilet paper, and extra blankets. After none were brought to the room after an hour and 45 minutes I contacted the front desk again advising I needed the items immediately as I needed to poop and take a shower. Towels, toilet paper, and blankets were finally brought up to the room within 15 minutes. When I brought this up to guest serv

I really appreciate Elizabeth and Miguel at the front desk. They were AWESOME! There was a little hiccup at checkin but they were able to clear it up and help us to our room. We really appreciate the kindness, effort and professionalism. Trip.com was also awesome! I called trip.com’s 24/7 service and didn’t expect to get a person but they picked up immediately and called the hotel immediately to clear everything up. It is our first time using trip.com. We will definitely use the service again. We needed a place to stay the night so didn’t spend much time in the room. It is a hotel room with the necessary amenities for a nights stay. That was all we needed. If we were in the area, we would definitely stay again.

This is our second time at the Camelot, and it was just as great this time (8 yrs later). We booked the ADA Family Suite because we were traveling with my 79 year old mother. I also had my daughters, son-in-law and grandchildren. We booked with my husband's military discount but he had to back out of the trip. Michelle was great and was still able to get us a good rate. The suite was great. It was clean and spacious with two handicap accessible bathrooms, one with a tub, the other with a shower. The staff was so friendly, although they didn't clean rooms daily because of Covid, they checked on us daily and made sure we were stocked up on everything. The beds were so comfortable, which is vitally important when you've been walking all day in the park! One Stop Mobility (located on the bottom floor) was amazing and provided my mom with a nice scooter that made it possible for her to get to Disneyland easily. The laundry room (also on the bottom floor) was small (3 washers 3 dryers) but no one was there so it wasn't a problem. The pool was saltwater and not very warm but not freezing either, There is a hot tub also. I love the proximity of the hotel to Disneyland. It is very close which is so important when you have a bunch of tired kids who just want to get into a warm shower and sleep. There is also a 24 hr McDonalds right next door, and a Panera Bread right next to that for breakfast or late night snack.

The location was great walking distance to downtown Disney with a nice summer night. The staff is great and it feels just.like home. LOVE IT

We stayed here because location that can go to Angels Stadium on foot was attractive. Although it is close to the stadium, Disney is a little far away and there are few buses, so I think Uber and lift are better. In addition, there are not many shops around, and it is difficult to secure water. There was no free plastic bottle, so you have to buy it in advance or buy it at a small hotel shop. It was disappointing because free plastic bottle water was attached to any hotel recently. At the beginning, we were making a reservation for only one night in order to change the hotel. I wasn't treated as a night, and was asked to check out and check in again after one night. It ’s a shame to say that flexibility is n’t working. I think you should not expect breakfast. It was very difficult to eat for two consecutive days. The Holiday Inn near the airport where I stayed the day before was more delicious. I think I will stay at another hotel when I go to Anaheim.

We just returned from a three day stay at the Disneyland hotel and It was a wonderful experience and we really had a great time to celebrate my wife’s birthday. The check in was great and Penny was a rockstar checking us in. Our room that we booked had some issues with plumbing and she moved us to another wing at the property. We were located in the adventure building on the eighth floor with a gorgeous pool view. The only hiccup we had was when my wife and I were sitting at the pool we ordered one ice tea and one water. We just checked into our hotel and trying to pay for it with our key card And the supervisor came to us and said that it was not working. For the price we paid for the room that should’ve been complementary. But don’t tell me something is not working that is the fault of you.

Stayed here for a week while visiting disneyland with family. We had two rooms booked both on the concierge level (18). We arrived at the hotel early around 1pm and were surprised that both our rooms were ready for early check in. Spent time at the hotel enjoying the club lounge and pool that day. Hotel was busy with conferences going on and a convention going on at the convention center. It felt crowded but the hotel was properly staffed. We never had to wait for food, drinks, or elevators. It was only a 15-20 minute walk to Disney or a quick walk and bus ride over that picks you up right by the Hilton and drops you off right at the gates to Disney. The club level was open Monday-Friday for grab and go drinks/snacks 6:30am to 10pm and Saturday/Sunday for grab and go drinks/snacks 12pm to 10pm. Breakfast daily, appetizers in the afternoon, and deserts at night. Saturday/Sunday full breakfast buffet in the restaurant. The staff in the club lounge were wonderful, friendly, and helpful. Overall we had a great stay and will definitely return in the future.

Absolutely loved this hotel clean and friendly staff they even gave me a view of the city and fireworks without any extra charge! Definitely will be staying here again!