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Mercure Trabzon Hotel, a hotel with beautiful views of the Black Sea, a modern hotel with a good location. On the right, you can go to Gevahir Shopping Complex by taxi 10 minutes, and to the north, Forum Shopping Complex, 15 minutes by taxi. Upon entering the hotel, you will find a beautiful and spacious reception hall with beautiful decor. I always like it when the general manager is successful, he knows how to manage the hotel, follows up on the customer's needs himself, the cleanliness of the entire hotel, and receives the customer and asks him about his needs and the extent of comfort. The reception manager is wonderful and all the staff are wonderful, beautiful elegance, smiling, speaking English. I used the restaurant. They have a varied menu of food, it was delicious, and the way of cooking is really wonderful ,The dinner they have is delicious. hotel rooms; Wonderful, full-service, clean, spacious bathroom. I consider this hotel to be 5 stars. It should be chosen when visiting Trabzon. I thank the general manager and all the hotel staff for their hospitality and comfort, and I thank the people of Turkey (Trabzon) for their hospitality and generosity to me in their beautiful country.

I stayed there for 3 nights in August 2022. I'll start with the good things: The rooms and the bathrooms are clean, the air conditioning is excellent (which is not the case in other Turkish hotels), the breakfast is excellent. The lobby is good with different sets of seats. The staff are very friendly. The bad things: The hotel is 10 min far from the center of the city by car so you have to take a taxi which costs almost $7 with low traffic, if there is heavy traffic the cost goes up quickly. At night, due to huge number of tourists, you may not find taxis to take you back! If you decided to use public transportation, be careful, because the hotel lies in a steep slope, so you have to go up the hill to reach the highway which needs excellent knees and a fit body, and of course the opposite when you come back, you have to go down a steep hill which is slippery if it was raining (which happens very often in summer))! Lighting of the corridors connecting the rooms are very low and also the rooms lighting are dim, so if a lady wants to wear a makeup, that will be a difficult job specially if it is eyeliner!! A strange thing in the bathroom is that as if the designer forgot that when people want to shower they'll take off their clothes! because there is no place or hanger to put your clothes on in the bathroom. Also, since the hotel is considered a beach front one, this means people will swim and come back with their wet swim suits, again, there is no place to hang them to dry, not in the bathroom, nor in the balcony nor in the room, not even a plastic or metallic chair or an edge of a tub or a string in the shower box....nothing!

I have a booking with my wife and daughter I have a booking with my wife and daughter for 3 nights in ramada tarabzon when we received the room we were surprised that the room was with 3 single beds we contacted the reception to change to a room with a double bed and an extra single bed , we were informed that tonight nothing is available but they will make an Arrangement tomorrow to transfer to the reserved room , on the next day we were shocked by the hotel manger mr ameen who was extremely rude and denied they have any double rooms in the hotel plus he said that all the rooms in the hotel are single beds and there aren't any double beds , and he said that the only way to provide a double bed by combining 2 single beds , we weren’t satisfied with the answer but we went along with him because we were starting the day with a planned tour and we couldn’t wait much longer and when we came back at night unfortunately nothing changed we aren't happy with the situation and aren’t satisfied with our experience with ramada because we aren't used to this type of treatment from ramada