Descubra sua estadia em Djerba Midoun

I booked this hotel based on the mostly positive reviews citing the 'energetic and motivated' animation team, good food variety, and general professionalism of the hotel. Unfortunately, none of these aspects met my expectations. Knowing this was a 3-star hotel, we didn't expect the highest of quality, nevertheless, we were disappointed by the fact that nobody seemed to care to keep up with the animation schedule which was posted on a board by the pool. We chose this hotel because the animation team was so highly regarded by past visitors, however, they seemed more preoccupied with having a good time than maintaining the set-out schedule. It took us asking and enquiring them multiple times when or IF the activities listed were even going to happen before they started taking us seriously. Short after, we met Timo, a new animator, who seemed to be one of the few who was receptive of our wishes and did his best to sustain a nice full day of activities, as promised. Still, it seemed there was always a never-ending list of nonsense excuses for why something wasn't happening or working. Secondly, the food 'variety' was next to none. If you happen to be vegetarian, good luck finding something other than boiled carrots and zucchini everyday. None of the dishes were even labelled with information about the ingredients and when asked if something contained meat, the cooks either couldn't answer, or answered incorrectly. The queues for the buffet were crazy, there wasn't enough cutlery or glasses for the amount of guests, which left us wandering around the hall for upwards of 15 minutes trying to find a fork to eat our cold food with. On the topic of limited facilities, there was an obvious lack of beach chairs adequate to the number of guests, meaning even if you try to secure a chair in the morning, all of them were occupied long before breakfast. The same thing went for the pool. I sincerely don't understand why the hotel could not buy more chairs, as they were notified by multiple guests of this problem. We were also shocked by the fact that changing your beach towel costs an extra fee. The most annoying thing of all was the disrespect and unprofessionalism showed by some of the staff, namely the waiters and lobby bar manager. The review posted by Melissa rings very true to our experience. Not only were we consistently harrassed by two waiters in the dining hall, asking for contacts and refusing to take no as an answer, the same extended to the creepy lobby bar manager who insisted on taking the contact of my 20-year-old daughter. I find this blatantly inappropriate and disrespectful as their advances made both of us evidently uncomfortable. The clientele consisted of mostly Czechs, Poles, some Russians and some people from neigbouring Arab countries. It must be said, that from our point of view, a lot of the other guests did seem happy with their stay. Overall, we look back on ours with decent satisfaction, regardless of the setbacks mentioned a

Thank you everyone for the good time.. It was a good and fun-filled holiday.. Thanks Mamadou and Zizou and special thanks to my friend Pikachu the best animator . It was a good time with him.. It was the first time I visited Djerba. I was very happy and I didn't know that I would know such good people as animation team

I was at the hotel with my daughter at the end of May. We were extremely satisfied. Beautiful surroundings, good food and friendly staff. Beautiful pool and nice staff and animators. I have to praise the bartender Achref, he was always smiling, helpful and pleasant. He always did his best for the guests. And the animators were the best I've ever experienced. I recommend the Palm Azur hotel to everyone. we will fly again next year.

Overall good experience, initially we were surprised by the appearance of the room, it was different from the photo we saw in the Agency offer and the food served, but then we understood that it is basically one of the best accommodation units in the hotel, we had a suite with a sea view - I must say that we finally appreciated the view of the sea, the space of the accommodation unit and room style in European countries. The quality and variety of food also differs, but again it's a different culture and customs, you get used to it, if you choose a 4-star hotel or more, you should be satisfied and find food that you eat with relish. An entertainment was provided every day and during the day, in the evening there were short dance slots when animators invited guests to the dance floor. the only comment I would have is that sometimes they were a little intensive in persuasion, but otherwise satisfaction. Room cleaning-every day they tidied up nicely, made the bed, changed the towels and decorated the bed with the clothes we left on the beds. The cleaners were always smiling, helpful if you asked for new towels and always greeted us. The beach was nice, quiet and right behind the hotel. Only the sunbeds would need to be replaced, both by the sea and by the pool, they are worn out. I recommend a mat for those who don't like it. The male staff here are very attentive, helpful and smiling towards the women, but if you don't want too much attention, I recommend smiling at them sparingly and not flirting. Anyway, women have friendly attention, especially if they are unaccompanied. As for the guests, the hotel accommodated mainly French clientele, about 80%, so if you don't want to be in the company of Czechs, this is a good choice. Also, I recommend not to forget to get ready to give tips. The staff appreciate it and they deserve it.