Descubra sua estadia em Horta das Figueiras

What I liked: 1. When I first walked in … my impression was ‘Wow’. A sleek and modern lobby and a open concept restaurant really made the place look amazing. 2. While I didn’t use the pools. There were a lot of choices. I think there were 4 pools and they all looked nice. 3. The included dinner at the hotel restaurant with my Globus tour was more the same type of meal I could get in North America. I generally want to try the local cuisine. However, there was a lot of choice with the buffet and a very pleasant experience. The breakfast the next morning also had a lot of variety 4. The rooms were clean and modern What could be improved/didn’t like: 1. The check-in at this hotel needs a lot of work, especially when dealing with bus tours. However, I think a lot of their business are bus tours since I noticed a very large parking lot with several buses next door. We went to our room and discovered it didn’t have two twin beds. This was a communication problem with Globus and spoke to our tour guide after this issue. We phoned reception and told them the situation. We asked for someone to come to the room because it seemed to be a long walk to get back to reception. After about 10 minutes, someone arrived from reception and walked us to the new room. We weren’t too thrilled since it was directly in front of this “wall of heat’ that we passed by when getting off the elevator. The new room also had a lousy view compared to the first one that overlooked the pool. We specifically asked the reception person to make sure that are luggage comes to the new room. She told us not to worry, but sometimes it takes a bit of time. We waited for more than 40 minutes and then thought – maybe they sent our luggage to the old room. I went back and it wasn’t there. We called reception and finally got our luggage more than an hour after checking in. This time there was somewhat of an apology since it was the same reception person who said it would be sent to the new room. She admitted that she forgot, and we respected her honesty. Originally, she seemed annoyed when taking us to the new room and only seemed concerned about whether we used the washroom in the old room. When we met people from the tour and told them about the situation, they said there is a ton of luggage in a small back room that hasn’t been delivered. This lack of organization and efficiency took one hour of out of our vacation time. 2. The front of the hotel is glass and looks very modern. But when you pass by the corridors that are in the front of the hotel facing the street versus the back facing the pool – the temperature is so hot it is noticeable. I think the hotel tried to put some type of additional wall to block the heat. However, it isn’t enough and there needs to be more air conditioning in the corridors to keep the place at a proper temperature.

This is not your normal, Nice ibis. It’s really down at the heels in every way: carpeting, Wi-Fi speed, threadbare towels, weak a/c. But it’s cheap and located very close to the gate of the old city. Fabio at the front desk made up for some of the shortfalls. He was knowledgeable and helpful. He explained that all the parking, even underground, was free because of the remodeling. The street noise in 207 was bad, but they were completely full, or I’m sure they would have given us a room on the backside (request that). An odd thing was that when the Accor app says the hotel is full, sometimes one can find a room on ***********. This time, booking said no rooms, but the Accor app had one, twin beds albeit. If you don’t spend much time in the room, this hotel is a good find. Ask if they’re still remodeling.

Very small town, because of the location of this hotel, the hotel is relatively small, no extra bed at all, the bed is small, the location is OK, the restaurant environment is not bad ~ ~ breakfast is also rich, no hot water!

We had spent 3 nights at this Hilton and we got a top rate service, starting from the reception, with Moises, Raquel, Davide, the room services are excellent, as the different restaurants, where I remember just Celso, Diogo, Paolo. The breakfast display is amazing. The rooms large with excellent beds, plus free cover parking for gold members. If in Evora don’t look around this is the place.

We spent 2 nights here arriving by train and a short taxi ride from the train station. The Taxi only accepted cash which I did not have. I expected the driver would receive payment by credit card. So, my first encounter with the receptionist was to charge the fare to our room and provide currency for the driver. The receptionist telephoned the manager whom did not accept this arrangement. However, Antonio the receptionist went above and beyond in service by giving me 5 euros for tip and fair of his own money. I was so impressed by the gesture of this staff but not the management. I repaid Antonio with in minutes of finding an ATM machine and gave him double the amount he lended me. Another impressionable staff was Nelson whom treated us with exquisite service at the bar and at dinner. He deserved and received a direct tip that he wouldn’t have received if given through management. Management might want to take note of these performers as quality staff that reflects on the hotel service in a positive way. For breakfast the staff was indifferent and unenthusiastic. The higher end rooms here are large enough with sp**** decor and furniture. The floor is exposed grey concrete with no rug or tile coverings. It looks like it is still unfinished construction when contrasted with the pleasant marble bathroom walls. Good environment control with proper AC, fan, heat function. Bright room with large windows and window coverings that has an option for blocking the strong sun. The facility has both inside and outside small pools with recliners. The restaurant and bar is suitable for wine, cocktails, and reasonably valued food options. The location is walking distance to main tourist attractions in this small town.

Great location, but tremendous difficulty getting our small vehicle into their underground garage as it was tiny and tight. Within walking distance to the major historical sites and restaurants. Efficient and friendly reception. Rooms are small, very clean and comfortable, basic but modern.

Es un hostel de habitaciones compartidas, pero tiene una habitación doble con baño en la habitación en la que nos alojamos. Amplia , luminosa, con amplia terraza. Tiene detalles que se agradecen (te dejan agua, licor local, manzanas y bombones). Echaría en falta nevera. Esta muy céntrico en pleno casco histórico, el baño amplio y con todo lo necesario. Las 2 chicas de recepción con las que coincidimos muy agradables y dispuestas a ayudar. Suprimiría la alfombra de vaca del suelo, la manta de colores y los cojines de la cama, que lo veo un poco antihigiénico en época de epidemias y plagas actuales. El precio algo caro para lo que ofrece, pero en la linea de lo que se puede encontrar en Evora. Repetiríamos si volvemos a la ciudad

The hotel is in the city center, there is quiet, there are many attractions, shops, good environment, clean, warm front desk service, rich breakfast, opposite the coffee shop, there are many tables outside, many people sit there in the afternoon to drink coffee, the atmosphere is very good, I like it very much.

Too beautiful hotel, great location, super breakfast, free parking on public holidays, weekdays, 5 euros a night! Clean, tidy, bathroom and room are the biggest in the whole Portugal trip! Must like it! Evora has a lot of extra points for this hotel! New Year's dinner is also great!