Descubra sua estadia em Gaula

Great stay. We arrived late and the gentleman at the front desk was so kind and accommodating!! Would definitely recommend. Very convenient to airport!

Booked this place for 2 nights, total including breakfast £119. I was just out of hospital in Portugal having operation for stomach cancer. Before flight home to England. Put me and my son in horrible room small window facing a wall. Complained so changed room. I had medication from hospital that needed to be kept cold,. The fridge in the room did not work, ask for replacement fridge, which arrived next day,. Not kettle for making tea/coffee, very basic room Sorry we didn't book better hotel in area for cheaper price When checking out, reception staff charge me for , water and bedroom tax, I said I haven't had any water, and Agoda price of £118 was total. No extra to pay. Staff insisted I had to pay, I was in so much pain still with operation for cancer, I just paid extra rippoff charge they ask for I only way I can get some Solis on this hotel is to warn people to avoid this place like the plaig and not to book here. The pictures look lovely, but trust me not the same when you arrive there (scam). Left a bitter taste with me. Horrible old staff, just want your money and not polite about it. I had cancer removed from my stomach, and was glad to remove myself from this so called hotel ( what a joke). Should hang there heads in shame.

This hotel is totally & utterly fantastic. The location perfect. Quiet & very relaxing indeed. The BUILDING WORKS are almost OVER ! Only down at the very front , where the bungalows are. Minimal noise. We stayed on the top floor ( 5th), having a superior sea view apartment. Was nothing short of fantastic. Fully equipped, safe ( we paid for it ), was spacious accommodation, very comfy beds ( twins pushed together ), a blanket which I loved as nights were alittle chilly ( November !), except the last night where it was 18 degrees ! Our balcony with a small table & 2 chairs was fantastic to look out across to the beautiful palm 🌴 trees , the sea & to see / hear the waves crashing in , the promenade and even saw a good 4 Cruise Ships 🚢 go cruising past ! Along with a Catamaran, fishing boats, a yacht and more. Was brilliant. Gorgeous sunrise 🌅 sunsets too. The Spa was lovely, heated indoor small pool , with loungers & steam/ sauna, treatment rooms & other water treatments too. Lovely Gym as well ! Empty ! We went in the pool most days , later and it was mostly quiet. No children about ! As its term time ! White robes & slippers were in our room , which made the holiday feel even more special to have them to get to the Spa and wear when we got up. Was bliss. The outdoor pool was spotlessly clean ! As was the area around it. I loved swimming 🏊‍♂️ in the outdoor pool as well as larger and most days had it to myself ! There is a gate at the bottom of the steps behind the pool area , that ( Using your room key to unlock 🔑 the gate ), takes you out onto a beautiful palm limed promenade ! Lovely places to sit and take in the waves , sea & scenery. One end a nice little cafe / bar with again great place to enjoy the scenery / sea / waves , open 2pm - 10pm every day. The other end , amazing views of the rockery cliffs , cove & a cafe / restaurant. A steep walk up steps from the promenade ( near the 1st cafe/ bar ) , leads you to a little hill , shops including a nice little supermarket & a bistro / 3 , we ate at 1 of them twice as they served Vegan food ! Was lovely. We don't drink often , but the Sangria was the best we've ever had ! Had to be tried ! Further up the hill is residential but we enjoyed the walk. We ate in the hotel the 1st night as we were tired from travelling, but NOT suitable for Vegans ! As only had 1 option / salad. Which was £16.50 for 1 serving. We took quite alot of our favourite stuff & found the local supermarket great for vegetables/ fruit / pasta/ sauces/ baked potatoes, Oat Milk & Soya Yoghurts, black / green olives , legumes, so that was great. We took advantage of the FREE shuttle bus , going to Funchal, we went at 10.30am , but got a taxi back for 25 Euros as missed the last bus ! But we didn't mind as had had a great , busy day in Funchal. The local bus & another small supermarket is just up the hill from the hotel reception. We also took the 8.5 Hour private coach tour , of the West Side of Madeira , lea

Having visited Riu’s in Morocco and Cape Verde, we had high hopes. The place is spotless, the staff are excellent. The wifi is brilliant. No matter what time we got up in the morning, we always found a lounger. We spent most of our 2 weeks, relaxing around the pool. One pool is slightly warmer than the other, but, both are nice. It never felt overly crowded, except when it rained and everyone was inside. Thankfully it only rained on one occasion. The food was varied, but I have a bone to pick with the buffet restaurant…..literally… Too many bones, especially the duck. Both times I had some, all I got was huge chunks of bone and no meat. Aside from that, we had a good holiday. We had one trip out to Funchal, using the hotel bus. Oh, and some of the towels need replacing. All I kept getting were threadbare ones.

This hotel complex is beautiful!! It is clean, safe and the views from every corner are stunning. It started off a bit rough, as we arrived at 11pm and unfortunately only Luis was on duty. He really needs customer service training. We upgraded to a seaview room at a higher price so upon checkin I asked if our room was seaview. His reply was if “that is what you booked then you got it”. Our ac was not working and the room was boiling. Luis was not helpful at all. After seeing the room, we told him we booked a 28 metre room. And our room was tiny. His reply “i don’t carry a measuring tape, some rooms are big and some are small”. Anyway we gave up, unpacked and went to bed. In the morning, we went to reception and she was so helpful! She said the room we booked was not available but she could move us to Galomar. From then on our stay was amazing. We were slightly annoyed that we had to repack and move as we had to wait for the new room to be ready at 1pm. So we did lose a morning. Not ideal when we only had two full days there. Everything else was excellent. The restaurants, the pools and the room. Just a note that the LIDO area by the ocean is public. Meaning that you will not get chairs/umbrella at that level (unless you go super early). But there are more near the other pool. We loved the Galomar and highly recommend you get a seaview room there.

Although the environment is good, the facilities are outdated and there is no air conditioning. The house is cool outside and the house is stuffy and hot. What's more terrifying is that there are mosquitoes. It broke my perception that there are no mosquitoes in Europe.